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JPEG File causes instant crash/close


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12 hours ago, Saijin_Naib said:

image.png.cba9ccf11d0ec820cbabbb8cfeef539b.png

v1.9.1.979 MS Store

 

Image is nothing funky according to MediaInfo, Paint.NET, MS Paint, MS Photos, et all open it just fine.

image.png.fe5c29a7d752e075b16ec9439319ece4.png

 

Image sourced here:  

ss_969408582d4bdce66c4ccf6d637d56628402693e.jpg (1440×1440) (steamstatic.com)

cover.zip 661.76 kB · 0 downloads

Do you have any crash reports in %APPDATA%\Affinity\Photo\1.0\CrashReports\reports ?

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20 minutes ago, Saijin_Naib said:

No, but I'm not certain if the Store version writes them there. All I had was ancient entries from the 1.0 Beta

Try %APPDATA%\Affinity\Photo\1.0 (Store)\CrashReports\reports

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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8 hours ago, Saijin_Naib said:

Yeah, it isn't writing anything out to there. This crash is pretty much instant close as soon as the image is attempted to be loaded.

For what it's worth, the image you linked to opens fine for me.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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11 hours ago, Saijin_Naib said:

Yeah, it isn't writing anything out to there. This crash is pretty much instant close as soon as the image is attempted to be loaded.

Crashes like this are normally related to graphics drivers. Have you tried uninstalling and reinstalling the latest ones (normally upgrading the drivers doesn't work)?

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