sem6x3ag Posted February 26, 2021 Share Posted February 26, 2021 (edited) After the 1.9.1.979 upgrade I can no longer open my pictures (JPG). In in the top right, it says loading I was working with the same picture before the upgrade and it was sluggish but worked. The same picture opens fine in Gimp. I am rolling back this upgrade. Fail.mp4 Edited February 26, 2021 by sem6x3ag Upload Video Quote Link to comment Share on other sites More sharing options...
Ersin Yilmaz Posted February 26, 2021 Share Posted February 26, 2021 (edited) This is also same issue for me. In previous version it was showing the photo but could not response any more. With this update it is updated to response as do nothing, just use CPU. I cannot use the product anymore... Even I cannot open .afphoto files. Edited February 26, 2021 by Ersin Yilmaz Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted February 26, 2021 Share Posted February 26, 2021 @sem6x3ag | @Ersin Yilmaz, Welcome to the Serif Affinity forums Have you tried disabling "Hardware acceleration" in Affinity Photo "Edit > Preferences > Performance"? sem6x3ag 1 Quote Link to comment Share on other sites More sharing options...
mKauffman Posted February 26, 2021 Share Posted February 26, 2021 Disabling hardware acceleration solved the problem for me. But I hardly view that as a long term solution. I am going to role back my update. Quote Link to comment Share on other sites More sharing options...
Ersin Yilmaz Posted February 26, 2021 Share Posted February 26, 2021 Hi Mark, Thank you for work around, it worked for me as well. Hopefully it can be fixed soon. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 27, 2021 Share Posted February 27, 2021 16 hours ago, mKauffman said: Disabling hardware acceleration solved the problem for me. But I hardly view that as a long term solution. I am going to role back my update. Rolling back is not a long-term solution, either. If disabling Hardward Acceleration resolves your problem, that is (in my opinion) the more appropriate action to take. That way you still get the benefit of the other new functions in 1.9, and the bug fixes that it contains. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Mark Ingram Posted February 27, 2021 Share Posted February 27, 2021 19 hours ago, mKauffman said: Disabling hardware acceleration solved the problem for me. But I hardly view that as a long term solution. I am going to role back my update. You won't gain anything by rolling back the update. Disabling hardware acceleration will leave you with the same performance as 1.8.5, but minus new features and bug fixes. PaulAffinity 1 Quote Link to comment Share on other sites More sharing options...
sem6x3ag Posted February 27, 2021 Author Share Posted February 27, 2021 On 2/26/2021 at 12:38 PM, Mark Ingram said: @sem6x3ag | @Ersin Yilmaz, Welcome to the Serif Affinity forums Have you tried disabling "Hardware acceleration" in Affinity Photo "Edit > Preferences > Performance"? That worked. Thanks very much. Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted February 28, 2021 Share Posted February 28, 2021 On 2/27/2021 at 10:24 PM, sem6x3ag said: That worked. Thanks very much. Can you tell me what GPU (and driver version) you have? Quote Link to comment Share on other sites More sharing options...
sem6x3ag Posted March 1, 2021 Author Share Posted March 1, 2021 Hopefully this is what you are looking for. Quote Link to comment Share on other sites More sharing options...
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