1.9.1 still crashing

[Aestivator]

I had issues with 1.9 crashing when trying to focus merge. Downloaded new version this morning. Exactly the same problem. As soon as I start the merge the App closes down. Same process works fine in 1.8

 

[Pauls]

I see you're a capture one user - there is a known problem with explorer integration which may be causing the crash.

Can you also provide your CPU and GPU details please

[Aestivator]

Hi Paul. thanks for responding. I do use C1 but tend not to use the "Edit with" option as it creates a clone and I don't always want that. I usually export from C1 to a folder on my C drive and then open the ones I want to stack from there.

CPU is Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz   2.21 GHz

and GPU: NVIDIA GeForce GTX 1050 Ti with Max-Q Design

 

Thanks,

 

John

[Pauls]

Thanks for the info - Could you also upload the crash reports folder for affinity photo to here.

the folder will be somewhere like this

C:\Users\<YOURUSERNAME>\AppData\Roaming\Affinity\Photo\1.0\CrashReports

or enter this into file explorer

%appdata%\Affinity\Photo\1.0\CrashReports

 

[Mark Ingram]

If you disable the Windows Explorer Integration it should fix the crash (though saying that, looking at the post on their support page, it seems like you can't disable the option, and instead have to rename the folder which contains the plugins).

[Aestivator]

I have found the Crash report folder but the link above seems dead so can't upload to there.

I will try Marks suggestion and see what happens.

[Mark Ingram]

13 hours ago, Aestivator said:

I have found the Crash report folder but the link above seems dead so can't upload to there.

I will try Marks suggestion and see what happens.

In my case, I had to rename C:\Program Files\Capture One\Capture One 21\WIC\WIC64 folder, as it was causing my system to crash whenever I did Alt+Tab.

[Pauls]

If that doesnt work use this link

[Aestivator]

All Uploaded. Ta.

[Pauls]

It looks like the capture one crash - I would suggest trying the fix Mark suggests above

[Aestivator]

OK. That seems to have fixed it. Happy days! Thanks for your help chaps..

[TWP46]

I am using ver 1.9.2.1035. on Win10, Dell XPS Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz   3.60 GHz with 32gb ram

I loaded 5 Nikon z6ii raw files into the New Focus Merge Window and then hit OK. 

The application begins processing the photos to the focus merge step through the gray scale images into the final process where the color is rendered, at which the program crashed and closes.  Each file is about 44mb.  

I am loading the files directly into Affinity Photo from my hard-drive.   I am a Capture One user.  I use Capture One to download the files to my drive, but Capture one is not running. 

Any ideas?

Thanks for your assistance!!

 

Tom

 

 

[Lem3]

Capture One does not have to be running to cause problems.

 

[AiDon]

That is correct, the problem is caused by the files in the directory created during C1’s hardware acceleration process and doesn’t depend on C1 running. 

[TWP46]

Thanks for your response. I followed the links on C:\Program Files\Capture One\Capture One 21\WIC\WIC64.  and the change for P1.WIC.NativeComWrapper.dll to the name P1.WIC.NativeComWrapper.old  This type of edit is not something I know hw to do.  I tried to edit  it as suggested using the page inspect function in Win10 and nothing improved. 

How do I make the edit correctly?

Thank you in advance for your assistance.

Tom

 

 

[Komatös]

You have to rename the whole folder WIC64 to whatever you want (e. g. WIC64_bad).