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The guides don’t become visible when you use specific tools, they are either always visible or not.
Which application are you using?
If you are using Publisher then there’s a chance that you are in Preview Mode.
If this is so then you can press the Preview Mode button on the Toolbar, see attached image.
If not, can you give us a full-screen screen-grab so we can see what you see?

P.S. In Publisher there are two types of guides, ‘normal’ guides and row/column guides; if you are in Publisher which are you using?

Screenshot 2021-02-24 091735.png

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