Yukashi Posted February 24, 2021 Posted February 24, 2021 I cannot register my account in Affinity photo. Because of Japanese message, I attach the screen shot image. What should I do? Quote
v_kyr Posted February 24, 2021 Posted February 24, 2021 Hi and welcome! Did you already tried to change the Affinity apps (preferences) or Affinity website account localization setting from Japanese to English instead for that purpose? - Afterwards you can try to switch back. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2
Yukashi Posted February 24, 2021 Author Posted February 24, 2021 Thank you for your advice. I changed from Japanese to English. The message with the same content was displayed. Quote
Staff Leigh Posted February 24, 2021 Staff Posted February 24, 2021 2 hours ago, Yukashi said: Thank you for your advice. I changed from Japanese to English. The message with the same content was displayed. Are you using the Microsoft Store version? If so, it's a known issue and we hope to have it fixed in the next update. https://forum.affinity.serif.com/index.php?/topic/134424-known-issues-common-issues-found-in-the-affinity-190-update/&do=findComment&comment=740877 Quote
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