Karlrex Posted February 22, 2021 Share Posted February 22, 2021 I have been working on colorizing a b&w photo. I am almost at the goal line and now to my frustration I can’t export my work to a jpg file. The app just crashes without any warning while calculating the output file size. It worked earlier and I can still export if I cut the resolution in half. It looks like a memory problem. It would be nice if the app could warn about its limitations before you spend days on a project. I am using iOS 14.3, app 1.9.0.218, on a 12.9 inch iPad Pro (latest model) with 512gb. The saved work file is 193.4mb with a pixel size of 17600x10707.(I tried uploading the file, but it also failed!!) Quote Link to comment Share on other sites More sharing options...
Karlrex Posted February 28, 2021 Author Share Posted February 28, 2021 Same thing happens after update to iOS 14.4 and Photo 1.9.1.225 If I make the image sparser, it will save a jpg slightly over 50 mb, but then iOS Files can’t open and display it (it shows the thumbnail). When I get the jpg down to ~30 mb it can be displayed. Still can’t upload it. Error message: -200 Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted March 4, 2021 Staff Share Posted March 4, 2021 Hi @Karlrex, Welcome to the forums and sorry for the delayed reply. Can you use this link to upload your project file please? https://www.dropbox.com/request/4qC2vKgxfljzVf8czj5I L.e: No need to do it anymore. I replicated it here. Issue now logged. Quote Link to comment Share on other sites More sharing options...
Karlrex Posted March 4, 2021 Author Share Posted March 4, 2021 I managed to put it in the drop box (2nd attempt worked) before I saw that you replicated the problem. Today I was able to jpg-save a flattened version, but the original still crashed Quote Link to comment Share on other sites More sharing options...
Karlrex Posted March 13, 2021 Author Share Posted March 13, 2021 Another related problem: I grabbed a saved file from Photo and put it on a page in Designer. I saved it as a JPEG with a size of about 11 mb. That file cannot be opened by iOS Files, although it shows up as a thumbnail and the file data are displayed. I saved the same file as a tiff which had a size of about 15 mb and it can be opened by Files. There are clearly some serious bugs in the routine that creates JPEGs. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted March 15, 2021 Staff Share Posted March 15, 2021 Can you create a new post with steps on how to replicate this please? We would like to keep bug reports separate Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.