Jump to content
You must now use your email address to sign in [click for more info] ×

Updating Windows to enable Hardware Acceleration

Recommended Posts

If your Windows computer meets hardware requirements for Hardware Acceleration (Preferences / Performance / Hardware Acceleration), some users cannot enable Hardware Acceleration due to Windows not meeting version requirements [Windows v10.0.19041], as reported in System Information (command prompt / sysinfo), with minor updates installing without issue. Specifically, Windows 10 64-bit Education variant is known to have this problem.

To resolve this, visit the following link and select "Update now" to force Windows 10 to install the latest major update (currently October 2020). Subsequently you can enable Hardware Acceleration assuming other requirements are satisfied.



Link to comment
Share on other sites

I think it’s worth saying that it’s not usually recommended that people try to force an upgrade of Windows.
If Windows hasn’t already upgraded then there may be a good reason for that – hardware not fully-compliant, etc.
If you must force an upgrade, and that's your choice, then do a backup of your important files first, just in case.

Link to comment
Share on other sites

A wholehearted +100 to what @GarryP has written.

Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (11") running Affinity Photo and Designer (iOS 16.5) version 1 and all three version 2 apps.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.