Amelie Posted February 19, 2021 Share Posted February 19, 2021 I've bought the programm yesterday and tested it as soon as I've downloaded it. The programm bugs often. I had to close it 3 to 4 times with the task manager without saving my work !! I don't understand. Is this frequent ? Quote Link to comment Share on other sites More sharing options...
carl123 Posted February 19, 2021 Share Posted February 19, 2021 There are a few problems with this new release that will be patched very soon. In the meantime, go to... Edit > Preferences > Performance and switch off Hardware Acceleration Restart APhoto and see if it is more stable If not, report back here so the support staff can investigate further Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Mark Ingram Posted February 19, 2021 Share Posted February 19, 2021 7 minutes ago, Amelie said: I've bought the programm yesterday and tested it as soon as I've downloaded it. The programm bugs often. I had to close it 3 to 4 times with the task manager without saving my work !! I don't understand. Is this frequent ? Hi @Amelie, what were you doing when the program crashed? Is it specific to a file? Can you reproduce it? Can you provide a screenshot or video of the problem you're experiencing so that we can investigate? Are you using hardware acceleration? What GPU do you have? Have you tried disabling hardware acceleration? Please get back to us with further information, because unfortunately there isn't enough information in your original report for us to investigate. Quote Link to comment Share on other sites More sharing options...
Amelie Posted February 19, 2021 Author Share Posted February 19, 2021 Thanks for your replies. For example, I've just used the Blemish removal tool and it keeps on spinning. Does not stop. I need to shut dow the programm without saving. The image size was 5500px x 5000 px When I tested it with a smal image. It was OK This is only one example of what made the programm crash Quote Link to comment Share on other sites More sharing options...
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