freeze when closing file

[hisuku]

Hi there,

 

Affinity Photo freezes almost every time when I close an file without making a change. You would expect it to close the file smoothly but even without having to safe anything or even loading another file it often produces just freezes.

I am using a rather old iMac 2011 with High Sierra. Can someone confirm the situation?

I also included a copy of the problem report the system creates for sending to apple. Maybe there is something useful in there.

freeze report.txt

[MEB]

Hi @hisuku,
Welcome to Affinity Forums
Sorry the delay getting back to you. We've been quite busy lately due to the amount of new posts/support tickets generated by the latest releases and the 90 day free trial offer/discounts.
Are you still experiencing these issues in version 1.9.1?

[hisuku]

Yes, it does still happen.

Not very much details I could provide at this point. Just open up a dozen files or two and try closing them without applying changes. It will not crash but at some point it will start taking small eternitys for closing a file without applying changes (i went the patient path out of curiosity: closing a file may take between 2 to 5 minutes)

If you aren't patient enough and force quit the program it will of course start up again with all files opening again and you are at square zero again. the only path out of that loop is that with each restart it may open one or two files less than before.