Jump to content

Recommended Posts

"Save failed due to an internal error. This should be reported to the development team."

I have, however, managed to save (export) the separate parts of  the document I am working on to .svg now and don't appear to have lost information... I still have the original document open in AD.

Any ideas?

 

   

Link to post
Share on other sites
28 minutes ago, shustovcreates said:

I am very unhappy with this guys

The file saves without problems for me. But I don't have the fonts Mangal and Montserrat installed. Maybe one of the fonts is causing the problem? Try to replace both fonts with e.g. Arial and save again.

Where did you try to save the file to? Have you tried to save to desktop?

------
Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 8 GB RAM | Latest Retail and Beta versions of complete Affinity range installed

Link to post
Share on other sites
6 minutes ago, Joachim_L said:

I don't have the fonts Mangal and Montserrat installed

Montserrat is free:

https://fonts.google.com/specimen/Montserrat

https://www.fontsquirrel.com/fonts/Montserrat

Mangal is an OpenType script for Devanagari, which brings its own problems since the Affinity apps don’t properly support Indic OpenType scripts.

Alfred online2long.gif
Affinity Designer/Photo/Publisher for Windows 1.9.2 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.9.2 • Designer for iPad 1.9.2 • iPadOS 14.4.2 (iPad Air 2)

Link to post
Share on other sites
1 minute ago, Alfred said:

Montserrat is free

:D I just wanted to express, that the problem arising could be related to the font(s). Or the place being saved to. Or [placeholder].

------
Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 8 GB RAM | Latest Retail and Beta versions of complete Affinity range installed

Link to post
Share on other sites
3 hours ago, Joachim_L said:

The file saves without problems for me. But I don't have the fonts Mangal and Montserrat installed. Maybe one of the fonts is causing the problem? Try to replace both fonts with e.g. Arial and save again.

Where did you try to save the file to? Have you tried to save to desktop?

Yes it does! but after some work done it stopped working

I cant say why. I dont know. Also I dont have any mangal font in my file. Monserrat is old and I doubt it can malfunction

Yes I tried to save it on desktop. Didnt work. Cyrillic on non cyrillic path, doesnt matter

2021-02-18_12-25-48.png

Link to post
Share on other sites

Mangal is reported missing. See attached image. And I asked you to REPLACE every occurence of Mangal / Montserrat with Arial. Maybe it helps if I attach the file saved by me.

mangal.jpg

822_-_Презентация_Hamilton_Beach_2021_2-neu.afpub

------
Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 8 GB RAM | Latest Retail and Beta versions of complete Affinity range installed

Link to post
Share on other sites
  • 2 weeks later...

I had thought/hoped this problem was solved in 1.9.1, but it has just recurred. There are some signs that it may be related to a memory leak, given it tends to happen when my system has been on for a long time. That is something to investigate, I think. 

Link to post
Share on other sites

"Save failed due to an internal error. This should be reported to the development team."

In case anyone might be having a similar problem: It seems that my project had become corrupted probably by a glitch/crash in 1.9.0. To fix it I created a new project and copy pasted the shapes from my old file into it. Since doing that the new file has worked reliably (on 1.9.1 that has some fixes) for several days and I'm reasonably sure this was the right diagnosis.   

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.