Felicia Posted February 17, 2021 Share Posted February 17, 2021 My whole work space is black and I just bought this last night Quote Link to comment Share on other sites More sharing options...
John Rostron Posted February 17, 2021 Share Posted February 17, 2021 Hello @Felicia, and welcome to the forums. Could you give us some more infomation? What is your Operating System and Version? How much memory do you have. I presume you are using Affinity 1.9, but whih APP? John Quote Windows 11, Affinity Photo 2.4.2 Designer 2.4.2 and Publisher 2.4.2 (mainly Photo). CPU: Intel Core i5 8500 @ 3.00GHz. RAM: 32.0GB DDR4 @ 1063MHz, Graphics: 2047MB NVIDIA GeForce GTX 1050 Link to comment Share on other sites More sharing options...
wonderings Posted February 17, 2021 Share Posted February 17, 2021 have you restarted? Looks like maybe the application crashed or the OS itself crashed. The top bar is missing. I would simple try restarting and see if that fixes it. Quote Link to comment Share on other sites More sharing options...
Alfred Posted February 17, 2021 Share Posted February 17, 2021 1 hour ago, wonderings said: I would simple try restarting and see if that fixes it. If that doesn’t fix it, hold down the Ctrl key while launching the app. Keep it held down until the ‘Clear User Data’ dialog appears, and then press ‘Clear’ (or, since this is a new installation with nothing to lose, ‘Select All’ followed by ‘Clear’). By the way, you might like to read this: How to take a screenshot on your Mac Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.