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Jeffl

Designer 1.9.0.932 Crashes soon after opening

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Windows 10 ver 20H2 Build 19042.804

Designer Crashes soon after opening. Previous ver 1.8 worked without crashing. Then I updated to ver 1.9 and immediately could not keep the application open. It is unusable now.

Here's the Event ID 1000 Application Error information.

Faulting application name: Designer.exe, version: 1.9.0.932, time stamp: 0x60188c9a
Faulting module name: jscript9.dll, version: 11.0.19041.746, time stamp: 0x31c888c5
Exception code: 0xc0000409
Fault offset: 0x000000000014d607
Faulting process id: 0x2b4
Faulting application start time: 0x01d70441e9747821
Faulting application path: C:\Program Files\Affinity\Designer\Designer.exe
Faulting module path: C:\Windows\System32\jscript9.dll
Report Id: 97ba8116-8744-4970-a6b3-aec1b92c7ce9
Faulting package full name: 
Faulting package-relative application ID: 

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There are two AffinitySetup folders with the same latest time and date 2/11/2021 4:46 PM. Both are empty.

In fact all AffinitySetup folders (8) going back to 8/12/2020 are completely empty. 0 bytes.

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If you're referring to the Designer welcome screen. I close it and attempt to work on a file. Then it just crashes after a few seconds.

I do not use Internet Explorer at all.

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This is now resolved. Working correctly.

Problem was having two graphics cards enabled at the same time. One had older drivers. Even after updating both cards drivers, there was a conflict that slowed all programs considerably. But, Designer did not crash after updating.

The final solution was to turn off the unused card. Now display speed is very much improved. 

Thank you for your assistance.

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