Mark Ingram Posted February 11, 2021 Share Posted February 11, 2021 @AiDon | @Scott Williams | @artbymaddesign.com, are you still experiencing crashes with nvwgf2umx.dll? Or is anyone else currently experiencing crashes in nvwgf2umx.dll? I'm interested in generating a full crash dump file that I can give to NVIDIA to investigate further. Link to comment Share on other sites More sharing options...
AiDon Posted February 13, 2021 Share Posted February 13, 2021 For some reason I am no longer experiencing crashes since the v1.9 update and the latest NVIDIA driver. Mark Ingram 1 Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
v_kyr Posted February 21, 2021 Share Posted February 21, 2021 See related to this ... 1.9.0.932 crashes while using GPU render Mark Ingram 1 ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
AiDon Posted February 28, 2021 Share Posted February 28, 2021 Hi Mark, Just updated to v461.72 of the NVIDIA drivers and the crashes started to happen again. Reverted the renderer to the Intel HD630 and it is fine again. Note that I have Capture One installed (v14.0.2.36), and this happened after Capture One rebuilt its Hardware Acceleration libraries. Note also that uninstalling C1, then reinstalling seemed to correct the problem. But this may be a 'red herring' because I can still get it to crash, in the one specific sequence listed below if I switch the Renderer back to the GeForce GTX 1050, by creating a Panorama & Crop to Opaque and processing a ARW file from a A7 Mark 3 that is a uncompressed RAW after the Panorama. But if I open the ARW image, then create a Panorama there are no crashes. So the steps to recreate this issue is to do the following: 1. Open AP. 2, Add 3 6000x4000 TIF images (no compression) to stitch a Panorama. 3. Press OK, then select Crop to opaque and Apply. 4. Open an ARW image from the Open Recent (first in my case) then it will crash Note that if I then reopen AP (v 1.9.1.979) and open the ARW image then make a Panorama everything is fine. Attached a 4 crash logs in the reports.zip file below. reports.zip Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
Mark Ingram Posted March 1, 2021 Author Share Posted March 1, 2021 Thanks for the report @AiDon. We're definitely seeing that these crashes are related to Capture One's Windows Explorer Integration. We've managed to reproduce the crash internally, and I've given the reports to NVIDIA, so I'm hoping they can do something with them. If you want, you can rename the WIC64 folder in Capture One's installation to prevent the Windows Explorer Integration from loading. That will stop the crashes. Chris B and Patrick Connor 2 Link to comment Share on other sites More sharing options...
AiDon Posted March 1, 2021 Share Posted March 1, 2021 8 hours ago, Mark Ingram said: Thanks for the report @AiDon. We're definitely seeing that these crashes are related to Capture One's Windows Explorer Integration. We've managed to reproduce the crash internally, and I've given the reports to NVIDIA, so I'm hoping they can do something with them. If you want, you can rename the WIC64 folder in Capture One's installation to prevent the Windows Explorer Integration from loading. That will stop the crashes. I shall try renaming the folder but I have never had Windows Explorer Integration turned on. Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
EverDavila Posted November 2, 2021 Share Posted November 2, 2021 I do noT have Capture One installed , I also dont no have NVidea, my graphics are intel and I having a lot of crashes in windows 10 and windows 11, ADesigner is working fine but APhoto is a complete disaster . I am one of the first users back them when it was avaliable just for mac,I have also the full suit for iPad, I love Affinty but this crashes a really changing what I feel for it. Link to comment Share on other sites More sharing options...
nezumi Posted November 3, 2021 Share Posted November 3, 2021 I am not sure where to post it really but for many months I had acceleration turned off due to crashes. I just checked acceleration on latest Photo 1.10.4.1198 on GTX1070. I played quite a bit with big stock photos, painted with various brushes, opened multiple projects, wrote some texts... No crash. In "whats new" I couldn't find anything about improvements of acceleration, I also do not have newest game ready NVidia driver... I did nothing to the system (win10) but it works now. At least all the testing and fiddling that would earlier for sure cause a crash now seems to work great. Hopefully it stays this way For now acceleration stays ON. Thank you for whatever you did that fixed it It seems anyways. Chris B 1 Link to comment Share on other sites More sharing options...
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