Michael H Posted February 11, 2021 Share Posted February 11, 2021 Can't use "Save As Package". After the first dialogue where i can define what to pack and press button to start packaging the dialogue ends. A sound come like "you can't press any button"/ other actions blocked. In a logical way there have to be a finder window to define name and place where to pack, but there is none visible. Publisher is not frozen and not crashed but no actions are possible - including abort. The only way is a forced shut-down of publisher via alt+cmd+esc. System: OSX 10.12.6 Mac 27"/2014 maybe interesting: two Displays, multiple "Desktops" (all empty) Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted February 17, 2021 Staff Share Posted February 17, 2021 Hi, are you able to reset the application by holding down the CTRL key (be warned, this will reset any user settings or assets so let me know if that's an issue and we can try another way) and letting me know if that solves the issue? thanks Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Michael H Posted February 17, 2021 Author Share Posted February 17, 2021 Hello, after successfully resetting the applications, the packaging worked as expected. After I had adapted the application to my wishes and needs again, the already described errors occurred repeatedly. My assumption that the "modular mode" could be related to the problem has been confirmed. If the application is running as closed application window the packaging works as expected. When the modular display mode is switched on, the error described occurs and can therefore also be reproduced. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted February 18, 2021 Staff Share Posted February 18, 2021 @Michael H Good call, I can reproduce it now in Separated Mode on MacOS 10.12, it's now logged with us Michael H 1 Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
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