Failed to save document - Save failed because the file could not be written to

[NotMyFault]

On 1/6/2022 at 8:13 PM, Zlatko said:

Well there you go. It was Windows Defender. For those with similar issues. Try disabling Controlled Folder Access

 

If possible, do not  deactivate controlled folder access. You can add Affinity apps instead to the allowed apps list.

https://docs.microsoft.com/en-us/microsoft-365/security/defender-endpoint/customize-controlled-folders?view=o365-worldwide 

[Zlatko]

2 hours ago, NotMyFault said:

If possible, do not  deactivate controlled folder access. You can add Affinity apps instead to the allowed apps list.

https://docs.microsoft.com/en-us/microsoft-365/security/defender-endpoint/customize-controlled-folders?view=o365-worldwide 

True, but it was giving me a lot of issues with other programs as well so I just disabled it.

[Robbin]

Going to bump this because it is an issue that needs to be fixed asap, running version 1.10.5 and just lost a days work because it wouldn't allow me to save the file anywhere, I tried C:/, D:/, E:/, F:/, sub folders, external drives, usb, and yet it still failed to save the file because it could not be written to, after a while of trying to save, it would pop up a message saying it is now corrupt and will need to close, automatically closing my workstation without any way to stop it. 

Made even greater by the lack of autosave meaning if its gone its gone forever, really wished I just stuck to PS at this point.

The steps to replicate this: 

Open affinity designer -> make file -> save file -> "failed to save document, save failed because the file could not be written to"

I know its not to do with any interfering software as I have tried it on a clean install of windows as well. Any other apps will save bar affinity's collection.

 

[walt.farrell]

10 minutes ago, Robbin said:

Made even greater by the lack of autosave

There is an autosave, to a recovery file, but it's used only when the application crashes (or you terminate it, e.g. via the Windows Task Manager).

Then, when you restart the application (for files that were never saved) or when you Open the original file again, you should be prompted to recover.

[RichardMH]

Can you export as psd?

[RichardMH]

Can you export as psd?

[Stonemask]

I have the same problem now affinity crashes when selecting save as started doing this some weeks ago.

Is there none from the company interested in fixing this and adding autosave backup folder options for normal work.

For you with many Questions Yes I disabled controlled folder no change, Yes I added Aff phoro as allowed to make changes to controlled folder. I have tried to turn firewall off.

When I select SAVE AS the affinity program crashes and closes, I can find the file in recent files and reopen it but no luck with saving.

It has been long thread and no fixes I suggest that some clever computer geek could find the phone number of the CEO or COO of affinity.serif.com , serif company and we will take turn calling them and asking them politely to fix this problem. I will bet you after 3 days of 24 hours of answering the phone they will go straight to fixing the problem no one should be rude. just politely as if the could see to it that the problem will be fixed thank you very much.

It seems that is the only way to address the problem

 

Edited May 1, 2022 by Stonemask

[Alex_M]

Hi, Affinity team,

I'm still having this problem regularly with the latest version of Affinity Photo. This happens only when saving to a mapped network drive and thankfully I can safely save the file on my desktop when this bug happens. Please see the screenshot below. I am not using Windows Defender (I have Kaspersky anti-virus though). Affinity Photo is the only software I use that sporadically refuses to save and it's really bothersome. Sometimes I even lose documents I was unable to save on the network drive because I saved them on the desktop and deleted them by mistake when cleaning up my desktop. Can you please look into this?

[Brent2021]

This issue with can't save a file seems rampant with-in the Affinity tools.  I had to revert back to version 1.6 for both Photo and Designer in order to save files normally on my PC with Win10 and the latest updates.  I've never used an application that has had this issue.  The code base for this tool is very old and I'm sure there are parts of it that have not been recoded. I've read a lot in this forum and others and no one has a definitive solution.  My guess is the "write file" code in this application needs updated to use modern windows protocols.

[François R]

On 9/6/2022 at 10:38 AM, Brent2021 said:

This issue with can't save a file seems rampant with-in the Affinity tools.  I had to revert back to version 1.6 for both Photo and Designer in order to save files normally on my PC with Win10 and the latest updates.  I've never used an application that has had this issue.  The code base for this tool is very old and I'm sure there are parts of it that have not been recoded. I've read a lot in this forum and others and no one has a definitive solution.  My guess is the "write file" code in this application needs updated to use modern windows protocols.

Just encountered this shit today in Designer v2. Fortunately in a simple testfile when I experimented with different brushes and their invividual settings.

 

[JIPJIP]

On 9/6/2022 at 10:38 AM, Brent2021 said:

This issue with can't save a file seems rampant with-in the Affinity tools.  I had to revert back to version 1.6 for both Photo and Designer in order to save files normally on my PC with Win10 and the latest updates.  I've never used an application that has had this issue.  The code base for this tool is very old and I'm sure there are parts of it that have not been recoded. I've read a lot in this forum and others and no one has a definitive solution.  My guess is the "write file" code in this application needs updated to use modern windows protocols.

windows or your antivirus (both can have this feature) does not allow "not allowed applications" to write on some protected area on your disk. Desktop is one of those area. You have to find if it is windows or your antivirus or both, and then, there is a list of allowed application (one for windows, one for your antivirus if it has this feature) in wich you have to add new affinity version to aloow it to write on desktop.