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Affinity Photo 1.9 crashes all the time


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Hi guys,

the latest update doesn´t work for me. My program crashes constantly without any reason. Deinstalled everything and reinstalled it again, tried it without open gl etc. It keeps on crashing. Now I´m back to 1.85 to ensure I get my stuff done.

 

Huawei Matebook X Pro

CPU

    Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz

    Basisgeschwindigkeit:    2,11 GHz
    Sockets:    1
    Kerne:    4
    Logische Prozessoren:    8
    Virtualisierung:    Aktiviert
    L1-Cache:    256 KB
    L2-Cache:    1,0 MB
    L3-Cache:    6,0 MB

    Auslastung    1%
    Geschwindigkeit    1,57 GHz
    Betriebszeit    0:04:59:05
    Prozesse    176
    Threads    2012
    Handles    71542


Prozessor    Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz   2.11 GHz
Installierter RAM    16,0 GB (15,8 GB verwendbar)
Systemtyp    64-Bit-Betriebssystem, x64-basierter Prozessor
Stift- und Toucheingabe    Unterstützung der Stift- und Toucheingabe mit 10 Touchpunkten

 

Edition    Windows 10 Home
Version    20H2
Betriebssystembuild    19042.804
Leistung    Windows Feature Experience Pack 120.2212.551.0

 

By the way... my system is running the latest drivers, everything is up to date.

 

Glad for any suggestions or an update for the update :)

 

Thank you and cheers 🍺

Ramon

 

 

 

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Same problem here, just freezes and then closes program randomly and without warning.  On first loading a RAW file to edit it briefly shows a not responding message across the top but then works ok for a while.  Also, noticed that it often freezes when trying to zoom into a RAW image to examine parts more closely, then closes without warning.

Previous versions have performed flawlessly.

Lenovo ideapad 320S-141KB with HDMI connection to LG 24" monitor
Intel(R) Core(TM) i3-7100U CPU @ 2.40 GHz
8 GB RAM
64 bit

Windows 10 Home, all up to date.

Hope problem can be fixed soon!

Cheers

Alan

 

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  • Staff

We've had similar reports from other users and disabling OpenCL can resolve the issue. More information can be found here:

https://forum.affinity.serif.com/index.php?/topic/133116-faq-how-can-i-disable-opencl-compute-acceleration-on-windows/

If that fails, please make sure your GPU drivers are up to date. If that also doesn't resolve the issue, please try out latest beta build from here:

https://forum.affinity.serif.com/index.php?/topic/134424-known-issues-common-issues-found-in-the-affinity-190-update/ 

 

 

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  • Staff
18 hours ago, Nexus said:

Hi Leigh,

I gave it a try and affinity didn´t crash till this point, so thanks for that. But it´s still running pretty slow, especially when editing raw files.

Cheers

It's good to hear that the beta isn't crashing. If the beta is running slow then I would suggest you mention this in the beta forum to see if they can figure out why it's running slow.

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