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Part of HSL adjustment panel is mis-scaled


creature

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Sometimes, the HSL adjustment panel (ie. the window to configure an HSL adjustment window) has the colour wheel and swatches mis-scaled, so only a quarter of it is visible. (Random guess: maybe it's presuming it's running on a retina screen?)

This panel isn't adjustable, so HSL is unusable in these circumstances until Affinity Photo is restarted.

I'm running Affinity Photo 1.9.0 on macOS 10.14.6, but I've seen this issue on 1.8.6 before too. 

Screenshot 2021-02-09 at 19.25.46.png

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  • Staff

Hi @creature,
I'm assuming you are using a dual-screen setup correct? If you drag and drop the panel from the monitor where it is to the other and then back again it should fix the issue. Can you gave us a few more details about the screen you are using? Are their both retina screens or are you mixing a high def one with e regular non-retina screen? What's their native resolutions?

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I'm assuming you are using a dual-screen setup correct? If you drag and drop the panel from the monitor where it is to the other and then back again it should fix the issue.

I am indeed, and that workaround does work – thanks! 

I run Affinity Photo on my "primary" display, a 27" BenQ at 2560x1440 – WQHD. Hopefully the macOS Displays panel gives the details you asked for: 

image.png.693d8598e3a7defdc04e809227fcfd0e.png

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  • 3 years later...
  • Staff

The issue "HSL adjustment and multiple screens: only a quarter of the colour spectrum circle is displayed" (REF: AF-88) has been fixed by the developers in build "2.4.0 Release".
This fix is in the current customer release.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us

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