mdxwired Posted February 9, 2021 Share Posted February 9, 2021 Hey all, since updating to v1.9 both Designer and Publisher are acting really poorly. Dragging or resizing items is very jerky and slow to respond, causing one to constantly over-compensate. Also, there is now noticeable keyboard lag that was not present before the update. I specifically use these products because they let me move as fast as I like, and can always keep up. Now, that is no longer true. I am using a VERY fast, liquid-cooled, windows box with 32GB of physical memory, a 2TB Samsung-EVO primary SSD, all of the latest updates, a high-end graphics card, etc... The problem is definitely in the new builds - perhaps some common code between them that has been changed? Your thoughts and, of course, fixes, are greatly appreciated. Best, Matt Quote Link to comment Share on other sites More sharing options...
MartyM Posted February 10, 2021 Share Posted February 10, 2021 (edited) Hi Matt, I noticed that as well in Designer 1.9. Dragging and resizing is laggy and slow, but only in Designer Persona in my case. As soon as I switch to Pixel Persona everything is running fast and smooth. My PC specs: Windows, 32GB RAM, RTX 2080, Samsung SSD. So following this thread to see what could be the issue. M. EDIT: added video with comparison between pixel and designer persona - resizing and moving simple vector shape. affdesigner.mp4 Edited February 10, 2021 by MartyM adding example video Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted February 10, 2021 Share Posted February 10, 2021 Hi, we’ve identified a problem with the Paragraph panel being open causing performance problems. Can you try closing the panel and trying again? We will have a fix available soon. EleBriscoe, Sean P and MartyM 3 Quote Link to comment Share on other sites More sharing options...
MartyM Posted February 10, 2021 Share Posted February 10, 2021 1 hour ago, Mark Ingram said: Hi, we’ve identified a problem with the Paragraph panel being open causing performance problems. Can you try closing the panel and trying again? We will have a fix available soon. Yes, it was caused by Paragraph panel in my case. Gonna keep it closed when not needed and I’m waiting for the fix. Thanks Mark Mark Ingram 1 Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted February 10, 2021 Share Posted February 10, 2021 9 minutes ago, MartyM said: Yes, it was caused by Paragraph panel in my case. Gonna keep it closed when not needed and I’m waiting for the fix. Thanks Mark Thanks for confirming that @MartyM Quote Link to comment Share on other sites More sharing options...
EleBriscoe Posted February 10, 2021 Share Posted February 10, 2021 (edited) Just noticed this post, after posting mine in a different board (probably the wrong one). Same issue here. I've closed the paragraph panel and everything works fine now! Edited February 10, 2021 by EleBriscoe Quote Link to comment Share on other sites More sharing options...
mdxwired Posted February 11, 2021 Author Share Posted February 11, 2021 Confirmed. Thanx all. Please advise when the fix/patch comes out. Would also be curious (as a former developer) as to the actual technical cause? ...a failure in the multi-threading? ...memory leak? Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted February 11, 2021 Staff Share Posted February 11, 2021 We have made fixes/improvements to this area (visible paragraph panel slows the application) of the program in the latest customer beta. If you would like to try these changes the beta software is available in the forum posts listed below. The latest beta builds are downloadable from links at the top of each of these beta forum posts. Affinity Photo 1.9.1 beta for Windows Affinity Designer 1.9.1 beta for Windows Affinity Publisher 1.9.1 beta for Windows These betas install parallel, next to the release version (they do not overwrite your release) and so the fixes can be tried in the beta without affecting your normal workflow in the release version. Once these programs have been through a full beta process the change will be released in a future free 1.9.1 update/patch to all customers. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
mdxwired Posted February 28, 2021 Author Share Posted February 28, 2021 Woohoo! Issue resolved in the production versions of both Designer and Publisher. Thanks guys for the rapid response!! BTW: How much would it cost to buy a license that would allow us to both import AND export to AI, PSD, INDD, etc...? As a community, maybe we could do a fund-raise for the amount... if it's even in the realm of affordability. That's the one and only reason that I can't just throw away my license to Photoshop and Illustrator... I still need to be able to move files in and out of the Adobe ecosystem. Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted March 1, 2021 Staff Share Posted March 1, 2021 19 hours ago, mdxwired said: BTW: How much would it cost to buy a license that would allow us to.... sorry but we are not going down the path of user funded features. Future releases like 2.0 will add more features and you should only buy if they are the ones that you want Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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