Meris Posted February 8, 2021 Share Posted February 8, 2021 There are gaps of information missing from my exported work. This is of course making the work I am doing unusable. I was able to replicate this issue across 2 photos on png and jpg. I would like to know what to do to resolve this issue. Quote Link to comment Share on other sites More sharing options...
raphaelbonelli Posted February 8, 2021 Share Posted February 8, 2021 Got the same problem exporting one of my files. The gaps changes every time I export the file... but there is always gaps. Even when I try to use Merge Visible Layers (Shift + Ctrl + Alt + E), the resulting layer have gaps on it. Quote Link to comment Share on other sites More sharing options...
raphaelbonelli Posted February 8, 2021 Share Posted February 8, 2021 That is the original file. Instagram_Vertical.afphoto Quote Link to comment Share on other sites More sharing options...
Meris Posted February 8, 2021 Author Share Posted February 8, 2021 (edited) Affinity 1.9.0.132 Bug is reproducible Bug happens in multiple document Device name DESKTOP-VFH01TO Processor Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz Installed RAM 12.0 GB (11.8 GB usable) Device ID ECA60ED5-587D-47B8-A001-FFE17AE2A75F Product ID 00325-96678-45248-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points Windows 10 is my OS I expected a clean exported png and got back gaps of missing information in the photo. 1. Import Photo 2. applied gaussian blur live filter 3. applied motion blur live filter 4. applied high pass live filter 5. Resized and resampled document size. 6. Export to png, jpeg, or tiff I have done this on other photo's and gotten beautiful results. I'm not sure what's changed. glen2.afphoto Edited February 8, 2021 by Meris forgot the last step Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted February 9, 2021 Staff Share Posted February 9, 2021 Hi, Can you try disabling OpenCL from Preferences > Performance and see if it still happens? Meris 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Meris Posted February 9, 2021 Author Share Posted February 9, 2021 52 minutes ago, Chris B said: Hi, Can you try disabling OpenCL from Preferences > Performance and see if it still happens? I did this and it has resolved the issue on both merge visible and export as a png, jpeg or tiff. Out of curiosity, what is the mechanic behind that? Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted February 22, 2021 Staff Share Posted February 22, 2021 Hi Meris, I'm not sure what's happening here but we are getting reports of blocks when exporting/merging. I'm currently discussing this with the developers but it's tricky for us to reproduce reliably. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
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