WEAC Posted February 6, 2021 Share Posted February 6, 2021 Hi Guys, Im enjoying the whole suite so much... I have a couple of questions 1) I bought a lot of add ons today with the latest discount, and I registered my aps and devices. I could install all of them but I have a problem with the Glitch effect. A don't the the button to download it from my apps. Can you provide more clarity on how to install it. I only can have a icon that takes me to the store. 2) Do I need to install all these add ons/on evrey app (Designer/Publisher and photo). I already did it, but Im not sure that's correct. Thanks again. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 6, 2021 Share Posted February 6, 2021 Welcome to the Serif Affinity forums, @WEAC. 1 hour ago, WEAC said: 1) I bought a lot of add ons today with the latest discount, and I registered my aps and devices. I could install all of them but I have a problem with the Glitch effect. A don't the the button to download it from my apps. Can you provide more clarity on how to install it. I only can have a icon that takes me to the store. Only certain content can be downloaded and installed from within the application, primarily Brushes, Assets, Styles, and templates delivered in .aftemplate format. For that content, the applications have pre-defined locations to install the content. For other kinds of content (JPG or TIFF images, .afdesign files, ...) you must download them yourself, manually, from the Store using your browser. That way you can decide where to put them upon download. I am, however, surprised to see that nothing from Glitch Effects downloads automatically within the applications. Some portions (Brushes, Assets) could be downloaded. Perhaps this is a conscious decision by Serif for some reason, or perhaps it's a configuration error. We'll need to wait for a comment from Serif on that, I think. But in the meantime you can do the manual download via your browser. 1 hour ago, WEAC said: Do I need to install all these add ons/on evrey app (Designer/Publisher and photo). I already did it, but Im not sure that's correct. The applications do not share resources, so if you have brushes, assets, styles, etc. that you want to use in an application you need to have them installed there. WEAC 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
WEAC Posted February 7, 2021 Author Share Posted February 7, 2021 On 2/6/2021 at 10:47 AM, walt.farrell said: Welcome to the Serif Affinity forums, @WEAC. Only certain content can be downloaded and installed from within the application, primarily Brushes, Assets, Styles, and templates delivered in .aftemplate format. For that content, the applications have pre-defined locations to install the content. For other kinds of content (JPG or TIFF images, .afdesign files, ...) you must download them yourself, manually, from the Store using your browser. That way you can decide where to put them upon download. I am, however, surprised to see that nothing from Glitch Effects downloads automatically within the applications. Some portions (Brushes, Assets) could be downloaded. Perhaps this is a conscious decision by Serif for some reason, or perhaps it's a configuration error. We'll need to wait for a comment from Serif on that, I think. But in the meantime you can do the manual download via your browser. The applications do not share resources, so if you have brushes, assets, styles, etc. that you want to use in an application you need to have them installed there. Thanks, Definitely Glitch Effects elements are not auto installed, none of their assets...I look forward an answer from Serif team. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted February 19, 2021 Staff Share Posted February 19, 2021 On 2/7/2021 at 6:53 PM, WEAC said: Thanks, Definitely Glitch Effects elements are not auto installed, none of their assets...I look forward an answer from Serif team. Please could you download the pack from our website as Walt suggested as this is one of the packs that can't be downloaded automatically unfortunately Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
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