Dragonkiss Posted February 6, 2021 Share Posted February 6, 2021 When i try to register my Affinity Photo app i noticed that the 'My Account' button is not active and in the pulldown menu its greyed out. what am i doing wrong (OSX10.10) jj7242002 1 Quote Link to comment Share on other sites More sharing options...
5225.pro Posted February 6, 2021 Share Posted February 6, 2021 Hi, I have the same problem. jj7242002 1 Quote Link to comment Share on other sites More sharing options...
v_kyr Posted February 6, 2021 Share Posted February 6, 2021 That feature ("My Account") is technically only available for MacOS versions >= Sierra and thus it's grayed out and not available for Yosemite, El Capitan (aka all OS versions < Sierra)! Patrick Connor, jj7242002 and Dragonkiss 1 2 Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
Dragonkiss Posted February 6, 2021 Author Share Posted February 6, 2021 Thanks, that solved that issue then! Just a few more months before i can switch (still need my CS6 suite and that only runs up to 10.10). Quote Link to comment Share on other sites More sharing options...
Boris.Volosin Posted February 14, 2021 Share Posted February 14, 2021 Same problem here. My Account is greyed out also on Windows 10, apps cannot be registered. Also in the menu. It worked in Beta, does not work for 1.9.0. Quote Link to comment Share on other sites More sharing options...
jj7242002 Posted February 23, 2021 Share Posted February 23, 2021 Is there another way to download the free content after purchase? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 23, 2021 Share Posted February 23, 2021 If you're using a version of MacOS older than Sierra, you can email affinity@serif.com and explain that to them. They can provide a link for you to download the free content that Registering the 1.9 applications would give you. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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