MichaDE Posted February 6, 2021 Share Posted February 6, 2021 Hi Affinity! If logged in to the store-website and tried to download my "Dust Brushes & Overlays by xresch". The only thing I've got is the following. What's wrong? Quote This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> <Code>AccessDenied</Code> <Message>Access Denied</Message> <RequestId>2652DE13C5FAA079</RequestId> <HostId>LBr3Ds7KiVxRY9cY8NYWHvMRpa9ym4JIPipAoRi0ZBZ/TYYiwLh5LRQnQuEuOjBIe/2vTkRN1rs=</HostId> </Error> Quote Greetings from Germany Micha Please excuse my bad english. I learned it at school over thirty years ago. If you don't use it (regularly), you'll loose it. Windows 10 & iPadOS: Affinity Suite (v1 and v2), all Workbooks (v1, german language), some content-packages Link to comment Share on other sites More sharing options...
walt.farrell Posted February 6, 2021 Share Posted February 6, 2021 3 hours ago, MichaDE said: If logged in to the store-website and tried to download my "Dust Brushes & Overlays by xresch". I don't see anything of that name in the Store. Can you confirm the name, please, and maybe show a screenshot before you click Download? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
MichaDE Posted February 6, 2021 Author Share Posted February 6, 2021 Hi Walt, thank you for your help. It‘s a free content item for registration of Affinity Photo for iOS... Quote Greetings from Germany Micha Please excuse my bad english. I learned it at school over thirty years ago. If you don't use it (regularly), you'll loose it. Windows 10 & iPadOS: Affinity Suite (v1 and v2), all Workbooks (v1, german language), some content-packages Link to comment Share on other sites More sharing options...
walt.farrell Posted February 6, 2021 Share Posted February 6, 2021 Thanks for the clarification. Does it download properly from My Account on your iPad? Just a guess, but it may be restricted so it's only available that way, and not via a web browser. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Alfred Posted February 6, 2021 Share Posted February 6, 2021 I got an error when I tried to download the ‘Dust Overlays (afassets)’ component of that package, but the other components downloaded OK. The entire package is 1.66 GB. The Dust Overlays pack on its own is 1.39 GB. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
MichaDE Posted February 20, 2021 Author Share Posted February 20, 2021 I asked the support to help. They took care of the issues, now it‘s working as aspected. Just to let you know. 😉 Quote Greetings from Germany Micha Please excuse my bad english. I learned it at school over thirty years ago. If you don't use it (regularly), you'll loose it. Windows 10 & iPadOS: Affinity Suite (v1 and v2), all Workbooks (v1, german language), some content-packages Link to comment Share on other sites More sharing options...
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