Starsky54 Posted February 6, 2021 Share Posted February 6, 2021 I have just updated to Affinity photo for Windows desktop 1.9. When I try to export to JPEG format, the option does not appear only Save as type "Affinity files". Other file type options seem OK Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 6, 2021 Share Posted February 6, 2021 Welcome to the Serif Affinity forums. Yes, this problem has been reported by other users, too. The files actually do export as JPG files; only the dialog displays incorrectly. Until it is fixed, it will be less confusing if you confgure File Explorer to show the filename extensions. SteveKen and Gabe 1 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
W Taylor Posted February 6, 2021 Share Posted February 6, 2021 Just ignore and click save and it will save in your selected format. Drove me nuts for an hour last night. Quote Link to comment Share on other sites More sharing options...
Adil _P Posted February 6, 2021 Share Posted February 6, 2021 I cant specify the location where the exported jpeg file is stored as the dialogue box is missing which specifies where you want to save the exported file? I have tried searching but cant find the file?? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 6, 2021 Share Posted February 6, 2021 15 minutes ago, Adil _P said: I cant specify the location where the exported jpeg file is stored as the dialogue box is missing which specifies where you want to save the exported file? Please provide a screenshot so we can see what you're getting. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Adil _P Posted February 6, 2021 Share Posted February 6, 2021 After I select export no further dialogue box appears to ask where I want to store the file. I search on hard drive cannot find export file. Really sucks something as basic as this does not work after upgrading to 1.9. Regards Quote Link to comment Share on other sites More sharing options...
W Taylor Posted February 6, 2021 Share Posted February 6, 2021 Can you not change destination in this box Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 6, 2021 Share Posted February 6, 2021 9 minutes ago, W Taylor said: Can you not change destination in this box If you're replying to @Adil _P, they seem to be doing that they do not get that dialog. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Adil _P Posted February 6, 2021 Share Posted February 6, 2021 I don't any dialogue box when using save as either - seems like their QA in Mac OSX version is wanting. Quote Link to comment Share on other sites More sharing options...
Adil _P Posted February 7, 2021 Share Posted February 7, 2021 Hi I have Mac not windows Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 7, 2021 Share Posted February 7, 2021 16 minutes ago, Adil _P said: Hi I have Mac not windows But you've posted in the Bugs on Windows forum, which can be confusing (though your screenshot above was clearly on a Mac, which helps). Photo Bugs found on MacOS would be more appropriate, and a moderator may split this thread and move your part (or they may leave it here). Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Adil _P Posted February 7, 2021 Share Posted February 7, 2021 thanks wasn't aware of that just search on export problems with affinity photo1.9 Quote Link to comment Share on other sites More sharing options...
Ruel1 Posted February 10, 2021 Share Posted February 10, 2021 I have the same issue with saving and exporting, the only option given is a Affinity file. I have completely reinstall the program and the problem is still there. This issue only started after I updated to the new 1.9 version. I would love get this problem solved soon because it limits the use of the program. There might be other issues which I have not noticed yet. Any sound ideas folks? Quote Link to comment Share on other sites More sharing options...
jmwellborn Posted February 10, 2021 Share Posted February 10, 2021 @v_kyrposted this in another section of the Forums. Problem solved? Quote 24" iMAC Apple M1 chip, 8-core CPU, 8-core GPU, 16 GB unified memory, 1 TB SSD storage, Ventura 13.6. Photo, Publisher, Designer 1.10.5, and 2.3. MacBook Pro 13" 2020, Apple M1 chip, 16GB unified memory, 256GB SSD storage, Ventura 13.6. Publisher, Photo, Designer 1.10.5, and 2.1.1. iPad Pro 12.9 2020 (4th Gen. IOS 16.6.1); Apple pencil. Wired and bluetooth mice and keyboards. Link to comment Share on other sites More sharing options...
walt.farrell Posted February 10, 2021 Share Posted February 10, 2021 The dialog is incorrectly showing what the export will be. If you ask for JPG you get JPG. Just don't worry about it It will also be less confusing if you configure File Explorer to show the filename extensions. Then you will see the .jpg in the filename field. it will be fixed in 1.9.1. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Ruel1 Posted February 11, 2021 Share Posted February 11, 2021 👍 Thanks for the reply, I have checked again and yes it still works! Yes it is confusing and it really needs sorting out. I now wonder it there is any need to have the file explorer if it doesn't work because and the selection is made above?. I'll look out for a future fix, there might be more issues? 😊 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.