DenisD84 Posted February 5, 2021 Share Posted February 5, 2021 OpenCL accelerator had to be switched off, as it only caused crashes. No report is generated. Since I have to close it via the Task Manager. All drivers are up to date. Publisher and Designer work but Photo is not usable and no alternative to other programmes. System Windows 10 Pro Current 32 GB Ram DDR4 3200 Mhz AMD Ryzen 3700x AMD RX 5700 XT Sapphire Nitro+ (C:) SSD Samsung Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted February 10, 2021 Staff Share Posted February 10, 2021 Hi @DenisD84, Sorry for the delayed reply. This issue seems to affect people with RX 5000 series. Our developers are aware of this. Quote Link to comment Share on other sites More sharing options...
DenisD84 Posted February 12, 2021 Author Share Posted February 12, 2021 Hi @Gabe, Really only the 5000 series? At Facebook Germany, many are affected not only AMD but also Intel and Nvidea users. As soon as they remove the Open CL hook, they can work. What is strange is that all those who own an AMD 6000 or Nvidea 3000 series or the Apple M1 chip have no problems in the group. It's very annoying what all three programs are now doing in the middle of the work process. Because Open-CL has been switched off, because Designer and Publisher freeze and crash uncontrollably. But this also happens when Open-CL is switched off, just with large files with many layers. How long would you say something like this takes? Then I'll download the old version again, because the purchased content also works there without crashing. Quote Link to comment Share on other sites More sharing options...
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