czaromir Posted February 5, 2021 Share Posted February 5, 2021 I have the same problem. I bought all programs (designer, photo, publisher) in MS Store... Quote Link to comment Share on other sites More sharing options...
Staff DanG Posted February 5, 2021 Staff Share Posted February 5, 2021 Hi @czaromir, We're currently looking into this and have a couple of questions. If you wouldn't mind answering the following that would be much appreciated! Did you buy the app from the Microsoft Store? What version of Microsoft Store do you have running (found towards the bottom of the Settings page)? What's the version number of c:\windows\system32\RuntimeBroker.exe? Are you running any anti-virus software? If so, what is it? Thanks in advance Quote Link to comment Share on other sites More sharing options...
czaromir Posted February 5, 2021 Author Share Posted February 5, 2021 5 hours ago, DanG said: Hi @czaromir, We're currently looking into this and have a couple of questions. If you wouldn't mind answering the following that would be much appreciated! Did you buy the app from the Microsoft Store? What version of Microsoft Store do you have running (found towards the bottom of the Settings page)? What's the version number of c:\windows\system32\RuntimeBroker.exe? Are you running any anti-virus software? If so, what is it? Thanks in advance ad. 1 -> yep ad.2 -> 12011.1001.1.0 ad.3 -> 10.0.19041.746 ad.4 -> only windows defender Quote Link to comment Share on other sites More sharing options...
Bona Posted February 12, 2021 Share Posted February 12, 2021 On 2/5/2021 at 11:49 PM, czaromir said: ad. 1 -> yep ad.2 -> 12011.1001.1.0 ad.3 -> 10.0.19041.746 ad.4 -> only windows defender same situation with me, none of the 3 programs can be registered, not even after setting the language to "English (UK)", and the default Windows System Profile is set to "sRGB IEC61966-2.1" by default. Quote Link to comment Share on other sites More sharing options...
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