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Daniel Gibert

Font replaced with font manager keeps being asked for

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Not sure if this is a bug or as featured on Publisher 1.9. Recently I updated my collection of Open Sans font by Google (So I use the last official and clean version). 

As I open a Publisher document, now i'm greeted with a message about Open Sans Regular being missing and it shows as that in preflight. No issue here, i go to font manager and select Open Sans Regular as replacement font. But keeps asking for the original Open Sans and it seems not to register the font substitution.

This is not happening with any other Open Sans Style and, if I recall correctly, when i replaced other open sans styles and other fonts in general, it gets updated correctly and never ask for it again.

Is not a life threatening issue. Open Sans is correctly used but the message and the error in the preflight is annoying.

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Maybe you can attempt to replace the missing font using the Find/Replace panel. Go to Find/Format/Font and in Font Family, choose Missing fonts instead of All fonts. Then it's possible to select the missing font to replace with your updated font.

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On 2/5/2021 at 9:01 AM, Daniel Gibert said:

Recently I updated my collection of Open Sans font by Google (So I use the last official and clean version). 

When you updated did you un-install the previous version files first?
I am not sure how this works on Macs, but on Windows if the font files are in-use they are locked, and when the new versions are installed the old files are still there, and the new ones are renamed. The operating system knows this, but it appears the Affinity apps may just scan the font folder(s) to build the apps font cache and these duplicate font files can cause problems. And that may result in some confusion in the font selection.

So can you check all font locations and see if you have multiple versions installed?

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