e snissaert Posted February 5, 2021 Share Posted February 5, 2021 The program crashes immediately after downloading an asset via internal Account! I'm working on a PC with latest version of windows 10 Quote Link to comment Share on other sites More sharing options...
MaartenTummers Posted February 5, 2021 Share Posted February 5, 2021 For me it crashes when I try to sign in/ register in order to get the assets. No clue what to do I get this loading screen and then the program just closes bakc to windows. Quote Link to comment Share on other sites More sharing options...
Staff DanG Posted February 9, 2021 Staff Share Posted February 9, 2021 Hi @e snissaert, Welcome to the Serif Affinity forums Thanks for reporting this. 2 quick questions: Does it affect all assets? If not, which asset were you downloading when it crashed? Do you have a crash report in %AppData%\Roaming\Affinity\Photo\1.0\CrashReports\reports? If so, would you mind uploading it here please? Thanks in advance Quote Link to comment Share on other sites More sharing options...
Staff DanG Posted February 9, 2021 Staff Share Posted February 9, 2021 @MaartenTummers, Yours is actually a different issue to the one reported in this thread. Your issue is currently being investigated by our development team, and any updates will be relayed to you in this thread. Thanks a lot Quote Link to comment Share on other sites More sharing options...
MaartenTummers Posted February 9, 2021 Share Posted February 9, 2021 2 hours ago, DanG said: Hi @e snissaert, Welcome to the Serif Affinity forums Thanks for reporting this. 2 quick questions: Does it affect all assets? If not, which asset were you downloading when it crashed? Do you have a crash report in %AppData%\Roaming\Affinity\Photo\1.0\CrashReports\reports? If so, would you mind uploading it here please? Thanks in advance Hey; 1: I can't get to the assets. As soon as I click 'Register now' or 'sign in' the loading sequence starts and then it crashes. The last thing I see is the screen attached to this post. Then it just closes and I am back in Windows. 2. I have uploaded the most recent crash report after I clicked on register now again and it crashed Hope it's useful ❤️ Quote Link to comment Share on other sites More sharing options...
MaartenTummers Posted February 9, 2021 Share Posted February 9, 2021 2 hours ago, DanG said: @MaartenTummers, Yours is actually a different issue to the one reported in this thread. Your issue is currently being investigated by our development team, and any updates will be relayed to you in this thread. Thanks a lot Oh s--- I am sorry. I thought the post was mine to answer Forget about my upload and post lol./ Quote Link to comment Share on other sites More sharing options...
ian1357 Posted February 12, 2021 Share Posted February 12, 2021 I Still have the problem. Is anything being done? Quote Link to comment Share on other sites More sharing options...
MaartenTummers Posted February 15, 2021 Share Posted February 15, 2021 I got the solution to download the latest beta version; it SEEMED to work. The question is however when this will be updated in the real version and IF the freebies are still freebies at that point in time ian1357 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.