AndyGardner81 Posted February 5, 2021 Share Posted February 5, 2021 Hi! I'm encountering a crash in Designer during the update process from 1.86 to 1.9 - the programme successfully finds the update on launch, downloads the data but then crashes during extraction. I've had a search of the forum but can't see anything similar; I've updated Photo and Publisher to 1.9 successfully but Designer won't play ball! Please could you advise - is there any further info I can provide to help? I've attached the crash report as text doc - not sure if that's helpful? Many thanks, Andy. Affinity Designer Crash Report.rtf Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted February 5, 2021 Staff Share Posted February 5, 2021 Have you ever altered the contents of the app itself? Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted February 5, 2021 Staff Share Posted February 5, 2021 It could also be possibly worth doing a disk check on your system Quote Link to comment Share on other sites More sharing options...
AndyGardner81 Posted February 5, 2021 Author Share Posted February 5, 2021 (edited) 47 minutes ago, Pauls said: Have you ever altered the contents of the app itself? Nope - I wouldn't know how to! 😂 I'll have a look into the Disk Utility to see if that throws anything up - thanks! Edit - seems fine 🤷♂️ Edited February 5, 2021 by AndyGardner81 Quote Link to comment Share on other sites More sharing options...
AndyGardner81 Posted February 5, 2021 Author Share Posted February 5, 2021 I've managed to install it - I re-started my Mac again and now it's worked fine, but I've done nothing other than that - strange one 🤷♂️ In any case, problem solved. Quote Link to comment Share on other sites More sharing options...
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