Fernando Chaves Posted February 4, 2021 Share Posted February 4, 2021 Hi, Affinity-photo failed to install and I got this pop-up message: The application has failed to start because it's side by side configuration is incorrect. Please see the application event log or use the command line sxstrace.exe for more detail. Could you please help me fix this. Thank you. Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted February 5, 2021 Staff Share Posted February 5, 2021 Hi @Fernando Chaves and Welcome to the Forums, This link gets shared a lot on the forums here for this error. It's normally related to Microsoft C++ so following the advice on Method 3 on that link should get this resolved Quote Link to comment Share on other sites More sharing options...
Fernando Chaves Posted February 5, 2021 Author Share Posted February 5, 2021 Thank you, I've tried Method 3 and 4, they didn't work. As I have Affinity-Photo 1.8.5.703 working fine I will stick on it so far. I'll try method 5 next week. I'm running Affinity-Photo on 2 machines since beta version without any problem. Best regards, Fernando Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.