nzcjs Posted February 4, 2021 Share Posted February 4, 2021 Somewhat frustrating to say the least. I have been having problems importing portrait orientation NEF images from Photos on my iPad. This problem has existed for some time now, although it never existed in earlier releases of the application. The issue has been mentioned by me before and after assurances this would be fixed I had high hopes with this recent update. Sadly, the problem persists. My workaround is to save the files to the file system and use import from cloud which works, but what a pain! When importing a portrait orientation NEF image from Photos the imported image is very low resolution and reversed in the horizontal plane. It’s highly pixelated and quite unusable. Please either resolve the issue or just let me know it’s not going to happen. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted February 13, 2021 Staff Share Posted February 13, 2021 Hi @nzcjs, My apologies for the delayed response here. I can confirm this issue is logged with our developers as a bug and is awaiting a fix. I have requested an update on this report, however with the launch of 1.9 I'm aware our developers are currently focused on resolving crashing on start-up for certain users, so I might not receive an immediate response. Many thanks for providing your workaround, as this may help other users experiencing this issue currently - however I certainly extend my apologies for any inconveniences caused from this. I am certainly hopeful that this will be fixed shortly. Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted September 26, 2023 Staff Share Posted September 26, 2023 The issue "NEF opens pixelated from Photos" (REF: AFP-3370) has been fixed by the developers in build "2.2.0 Release". This fix should be checkable in the current customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote Link to comment Share on other sites More sharing options...
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