Ellen Gallagher Posted February 4, 2021 Share Posted February 4, 2021 I bought Affinity Photo from the app store fo my imac in 11/18. I logged in today to see if I could get the update. I do not see a record of my purchase; only the Workbook that I also purchased in 11/18. I cannot find a receipt from the app store but I would like to upgrade my program. Thanks, Ellen Gallagher Quote Link to comment Share on other sites More sharing options...
Alfred Posted February 4, 2021 Share Posted February 4, 2021 Welcome to the Serif Affinity Forums, Ellen. Your app purchase was through Apple’s Mac App Store but your workbook purchase would have been through Serif’s Affinity Store. The two are completely separate, and since Apple and Serif don’t share individual customer data there is no way for Serif to know about your MAS purchase. To get the update, you need to log in to the MAS (using the Apple ID that you used when making the purchase) and then look for the update there. StevenS 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
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