Shaw Posted February 12, 2021 Share Posted February 12, 2021 I did not have any problem with account sync (on photo at least) but I saw some info about some more free goodies!!! Then once I did my account sync, I cannot see anything new... I do not see them on my account sync icon on top right of photo or inside my affinity account... What should I do to enable them??? Quote Look Good, Live Wild, Love Life - TrYptiX Fashion Link to comment Share on other sites More sharing options...
Staff Leigh Posted February 15, 2021 Staff Share Posted February 15, 2021 On 2/12/2021 at 1:31 PM, Shaw said: I did not have any problem with account sync (on photo at least) but I saw some info about some more free goodies!!! Then once I did my account sync, I cannot see anything new... I do not see them on my account sync icon on top right of photo or inside my affinity account... What should I do to enable them??? They seem to be added to your account. You should have four overlay packs by Paper Farms, including 20 fog overlays, 60 snow overlays, 35 rainbow overlays and 20 rain overlays. Are they listed when you log into your Affinity Store account via a web browser? Quote Link to comment Share on other sites More sharing options...
Shaw Posted February 17, 2021 Share Posted February 17, 2021 On 2/15/2021 at 4:03 AM, Leigh said: They seem to be added to your account. You should have four overlay packs by Paper Farms, including 20 fog overlays, 60 snow overlays, 35 rainbow overlays and 20 rain overlays. Are they listed when you log into your Affinity Store account via a web browser? Ohh haha yes they are my bad! Leigh 1 Quote Look Good, Live Wild, Love Life - TrYptiX Fashion Link to comment Share on other sites More sharing options...
SteveR_UK Posted March 2, 2021 Share Posted March 2, 2021 (edited) Hi just purchased Affinity Photo 1.9 from the Microsoft store. I'm running Windows 10 64bit Any Update on this issue ? Cheers Edited March 2, 2021 by SteveR_UK Quote Affinity Photo Version 2, Affinity Designer Version 2 on PC and iPad Windows 10 Pro, 64-bit operating system, x64-based processor i7-7700K@4.20GHz, 32GB Ram, Nvidia GeForce GTX 1080Ti Link to comment Share on other sites More sharing options...
Staff Leigh Posted March 3, 2021 Staff Share Posted March 3, 2021 16 hours ago, SteveR_UK said: Hi just purchased Affinity Photo 1.9 from the Microsoft store. I'm running Windows 10 64bit Any Update on this issue ? Cheers Welcome to the forum SteveR_UK Install the 1.9.1 update and see if the issue persists. Quote Link to comment Share on other sites More sharing options...
pepalinux Posted March 3, 2021 Share Posted March 3, 2021 17 hours ago, SteveR_UK said: Ahoj, právě jsem koupil Affinity Photo 1.9 z obchodu Microsoft. Používám Windows 10 64bit Nějaká aktualizace tohoto problému? Na zdraví If you have trouble logging in to Affinity, follow the instructions: Quote Link to comment Share on other sites More sharing options...
rthomas62 Posted March 3, 2021 Share Posted March 3, 2021 Same here. My account won't let me register. RegisterNow window tries to connect but both windows (Register and Affinity Photo) disappear I tried the latest update 1.9.1.979 but no difference. Quote Link to comment Share on other sites More sharing options...
SteveR_UK Posted March 3, 2021 Share Posted March 3, 2021 (edited) Hi Leigh, Thanks BTW I'm still getting the following issue with version 1.9.1.979 Got my version via Microsoft store, running latest updated windows 10 64bit I assume MIcrosoft auto updates my product when a new version becomes available and that I will not be needing a licensing serial code for the product Edited March 3, 2021 by SteveR_UK Quote Affinity Photo Version 2, Affinity Designer Version 2 on PC and iPad Windows 10 Pro, 64-bit operating system, x64-based processor i7-7700K@4.20GHz, 32GB Ram, Nvidia GeForce GTX 1080Ti Link to comment Share on other sites More sharing options...
pepalinux Posted March 3, 2021 Share Posted March 3, 2021 Please try the beta builds: https://forum.affinity.serif.com/index.php?/topic/134031-affinity-photo-windows-customer-beta-191944/ Then open the beta and log in. That is all. Finally, open the microsoft store version and you can log in now. Then uninstall the beta version. Quote Link to comment Share on other sites More sharing options...
SteveR_UK Posted April 10, 2021 Share Posted April 10, 2021 Tried it today , all works great !! Leigh 1 Quote Affinity Photo Version 2, Affinity Designer Version 2 on PC and iPad Windows 10 Pro, 64-bit operating system, x64-based processor i7-7700K@4.20GHz, 32GB Ram, Nvidia GeForce GTX 1080Ti Link to comment Share on other sites More sharing options...
MarcySB Posted April 26, 2021 Share Posted April 26, 2021 I can't log into my account either. I have Designer and Publisher (not Photo). I have not been in either program for a while, and just downloaded the new 1.9 versions today. I've read through this thread and do not understand at all what the fix is. Something about downloading some beta version. Where is it? Then what do I do to get in? In simple English please. Quote Link to comment Share on other sites More sharing options...
pepalinux Posted April 26, 2021 Share Posted April 26, 2021 2 hours ago, MarcySB said: Nemůžu se přihlásit ani ke svému účtu. Mám návrháře a vydavatele (ne fotografii). Už nějakou dobu jsem nebyl v žádné z programů a právě jsem si dnes stáhl nové verze 1.9. Četl jsem toto vlákno a vůbec nechápu, co je oprava. Něco o stahování nějaké beta verze. Kde to je? Tak co mám udělat, abych se tam dostal? Jednoduchou angličtinou, prosím. Hello, 1. Download the latest Affinity Photo beta (Affinity Designer beta). Affinity Photo Windows Customer Beta - 1.9.4.1048 - Photo Beta on Windows - Affinity | Forum (serif.com) Affinity Designer Windows Customer Beta - 1.9.4.1048 - Designer Beta on Windows - Affinity | Forum (serif.com) 2. Install the Affinity Photo beta (Affinity Designer beta). 3. Log in to my accont in the Affinity Photo beta (Affinity Designer beta). 4. Uninstall Beta after successful login. 5. Download and install the latest version of Affinity Photo 1.9.2 (Affinity Designer 1.9.2.) from the Microsoft Store. 6. Log in to my accont in the Affinity Photo 1.9.2. (Affinity Designer 1.9.2.). Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted April 26, 2021 Staff Share Posted April 26, 2021 6 hours ago, MarcySB said: I can't log into my account either. I have Designer and Publisher (not Photo). I have not been in either program for a while, and just downloaded the new 1.9 versions today. I've read through this thread and do not understand at all what the fix is. Something about downloading some beta version. Where is it? Then what do I do to get in? In simple English please. 1.9.2 solved all issues related to My Account in the app. What error are you getting? Quote Link to comment Share on other sites More sharing options...
Natali Posted January 23, 2022 Share Posted January 23, 2022 On 2/5/2021 at 5:28 PM, DanG said: Hi, Can anyone in this thread who hasn't already please answer the following questions (assuming you're still having problems registering of course!)? Did you buy the app from the Microsoft Store? What version of Microsoft Store do you have running (found towards the bottom of the Settings page)? What's the version number of c:\windows\system32\RuntimeBroker.exe? Are you running any anti-virus software? If so, what is it? Thanks in advance! Hello, I am facing the same problem with my Affinity's (Designer, Photo, Publisher). I purchased them directly from Affinity website. 1. Did you buy the app from the Microsoft Store? - No 2.What version of Microsoft Store do you have running (found towards the bottom of the Settings page)? - 10.0.6.1000 3.What's the version number of c:\windows\system32\RuntimeBroker.exe? 10.0.22000.1 4.Are you running any anti-virus software? If so, what is it? - Yes, McAfee Quote Link to comment Share on other sites More sharing options...
Komatös Posted January 24, 2022 Share Posted January 24, 2022 9 hours ago, Natali said: Hello, I am facing the same problem with my Affinity's (Designer, Photo, Publisher). I purchased them directly from Affinity website. 1. Did you buy the app from the Microsoft Store? - No 2.What version of Microsoft Store do you have running (found towards the bottom of the Settings page)? - 10.0.6.1000 3.What's the version number of c:\windows\system32\RuntimeBroker.exe? 10.0.22000.1 4.Are you running any anti-virus software? If so, what is it? - Yes, McAfee Start the programmes with administrator mode (right click on the program icon) and register the programmes. The next time you can start w/o admin mode. Leigh 1 Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3296) AMD A10-9600P | dGPU R7 M340 (2 GB) | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) Affinity Suite V 2.4 & Beta 2.(latest) Better translations with: https://www.deepl.com/translator Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF Life is too short to have meaningless discussions! Link to comment Share on other sites More sharing options...
Natali Posted January 25, 2022 Share Posted January 25, 2022 On 1/24/2022 at 8:52 AM, Komatös said: Start the programmes with administrator mode (right click on the program icon) and register the programmes. The next time you can start w/o admin mode. Thank you so much. It worked Quote Link to comment Share on other sites More sharing options...
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