GSon Posted February 4, 2021 Share Posted February 4, 2021 Hi, I don't understand how to register my apps. I already have an Affinity account, but when I log it, it says that I have no apps registered, although I have all three of them. I doesn't seem possible to make any changes on the webpage. Somebody here in the forum said that you had to register within each app, but I cannot find a place to do so – not in the menus, the preference, the welcome screen, etc. Can somebody tell me where to register, please! Precinct Omega 1 Quote Link to comment Share on other sites More sharing options...
Precinct Omega Posted February 4, 2021 Share Posted February 4, 2021 Same. I'm guessing GSon has also discovered this because the 1.9 is advertised a "free" to registered users and is wondering how to become one of those things rather than have spend another £26.99 for an upgrade advertised as free. Quote Link to comment Share on other sites More sharing options...
GSon Posted February 4, 2021 Author Share Posted February 4, 2021 No, this is not my problem. I have paid for all three apps and I can update them for free. But the information about the last update contain the information that once you are registered you can download free brushes, textures, and the like. This is the reason I am interested in registering, after having used the apps for several years now. Quote Link to comment Share on other sites More sharing options...
Pix Posted February 4, 2021 Share Posted February 4, 2021 Have you tried signing in from the app? On the welcome screen there is a sign-in link at the bottom. It worked for me when I typed in my Affinity credentials. If you are on a mac you can open this dialogue box by going to Affinity Photo -> My Account. Precinct Omega 1 Quote Link to comment Share on other sites More sharing options...
tims099 Posted February 4, 2021 Share Posted February 4, 2021 Thanks to Pix, it was a bit hidden, but following their two large red arrows the app was successfully registered. Once registered the screen updated to a new experience, it offered all of the advertised features from the splash screen. 👍🏻 Quote Link to comment Share on other sites More sharing options...
GSon Posted February 4, 2021 Author Share Posted February 4, 2021 Thanks, Pix! My problem was was I didn't understand that this was a new feature of the update. Precinct Omega 1 Quote Link to comment Share on other sites More sharing options...
Precinct Omega Posted February 4, 2021 Share Posted February 4, 2021 Mine too! New version located. Quote Link to comment Share on other sites More sharing options...
SCodarini Posted February 4, 2021 Share Posted February 4, 2021 sorry I've the same problem. I just installed 1.9 on all three my paid apps (publisher, Photo and Designer), but in neither of them I'm able to click on My account. I tried using welcome dialog box but is not present any sign in link or button. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted February 4, 2021 Staff Share Posted February 4, 2021 35 minutes ago, SCodarini said: I just installed 1.9 on all three my paid apps (publisher, Photo and Designer), but in neither of them I'm able to click on My account. I tried using welcome dialog box but is not present any sign in link or button The feature is under the grey person button top right, but it uses OS level Safari javascript support and requires Sierra or above, what version of macOS do you have please? Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
SCodarini Posted February 4, 2021 Share Posted February 4, 2021 2 minutes ago, Patrick Connor said: The feature uses OS level Safari javascript support and requires Sierra or above, what version of macOS do you have please? I'm using El Capitain Thanks Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted February 8, 2021 Staff Share Posted February 8, 2021 On 2/4/2021 at 6:03 PM, SCodarini said: I'm using El Capitain Thanks It's not currently available on El Capitan. More information can be found here: Quote Link to comment Share on other sites More sharing options...
leVin Posted February 9, 2021 Share Posted February 9, 2021 On 2/4/2021 at 7:00 PM, Patrick Connor said: The feature is under the grey person button top right, but it uses OS level Safari javascript support and requires Sierra or above, what version of macOS do you have please? I'm on macOS Big Sur and have all three Affinity apps 1.8.6 - that grey person doesn't exist on my apps and there isn't 'my account' to be found anywhere. Is there another place I could register? Quote Link to comment Share on other sites More sharing options...
Joachim_L Posted February 9, 2021 Share Posted February 9, 2021 Welcome to the Affinity forums @leVin! 1 hour ago, leVin said: I'm on macOS Big Sur and have all three Affinity apps 1.8.6 - that grey person doesn't exist on my apps and there isn't 'my account' to be found anywhere. Is there another place I could register? To use this feature you have to update to 1.9x first. Leigh 1 Quote ------ Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed Link to comment Share on other sites More sharing options...
leVin Posted February 9, 2021 Share Posted February 9, 2021 3 hours ago, Joachim_L said: Welcome to the Affinity forums @leVin! To use this feature you have to update to 1.9x first. That helped - thanks a lot! Joachim_L 1 Quote Link to comment Share on other sites More sharing options...
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