1.9 saving issue

[trevorc]

I've just successfully loaded 1.9 but I'm doing an edit and when I export to jpg, I only have the option of Affinity Files, ie the same as I get in the Save option.  It will work if I use any format other than jpg.   Am I doing something wrong or is it a bug?

[GarryP]

How are you exporting to JPG?
Are you using the Export function from the File menu, or the Export Persona, or something else?
Also, which Affinity application are you using and on which OS?

[markw]

I’m not seeing this behaviour in 1.9 for macOS here.
Can you list your exact steps?

[trevorc]

43 minutes ago, GarryP said:

How are you exporting to JPG?
Are you using the Export function from the File menu, or the Export Persona, or something else?
Also, which Affinity application are you using and on which OS?

Windows 10, Affinity Photo photo persona, just tried from Export persona and the problem is there as well.

[trevorc]

1 minute ago, markw said:

I’m not seeing this behaviour in 1.9 for macOS here.
Can you list your exact steps?

Windows 10, File, Export, Export Settings - jpeg, Exprt, save as type box contains only Affinity files

[Joachim_L]

? You probably mean this marked on image? You export there as JPG or JPEG. Calling it Affinity Files is ... nonsense here.

[trevorc]

No not seeing that, here's my screen.  The drop down box contains only Affinity files although the jpeg tab was selected on the previous screen

[GarryP]

Sorry, got the wrong end of the stick there.

You are trying to save an affinity document with a different suffix; that is not how you export a document.

• Go to the File menu and choose Export;
• Select the type of file you want to export to by choosing from the icons at the top of the dialog;
• Choose your export settings;
• Press the Export button.

See attached image which shows what you should be seeing.

[SteveKen]

Having the same issue - just updated to 1.9 and cannot save as jpg - only Affinity is an option (Windows) - exactly as mentioned on previous poster.

[trevorc]

that is exactly what I am doing

[Joachim_L]

You turned off to show file extensions for known filetypes. Or better to say: You checked the option to hide file extensions of known filetypes.

[trevorc]

excuse my stupidity where is show file extensions for known filetypes.

[GarryP]

@trevorc Sorry about the stupid reply earlier; I got myself mixed up and didn’t read it all properly.
Anyway, I would like to know where that option is too.

[Alfred]

10 minutes ago, Joachim_L said:

You turned off to show file extensions for known filetypes. Or better to say: You checked the option to hide file extensions of known filetypes.

You don’t need to check an option for this! Hiding extensions for known file types is, stupidly, the default in (Windows) File Explorer.

https://www.howtogeek.com/205086/beginner-how-to-make-windows-show-file-extensions/

[Joachim_L]

Sorry only in German. But you'll find it. EDIT: Alfred has the better explanation. As always. Sigh.

 

[SteveKen]

Having the same issue as the poster - cannot export to jpg - only option is Affinity (Windows) Affinity Photo 1.9 upgrade.......

[trevorc]

Ah, I am so pleased I am not alone Steveken.  I haven't changed anything in the Windows settings

[SteveKen]

1 minute ago, trevorc said:

Ah, I am so pleased I am not alone Steveken.  I haven't changed anything in the Windows settings

No, I'm not changing anything in Windows - it was fine before the upgrade. Notice that TIFF has the same problem, but not GIFF 

[Pšenda]

1 hour ago, Joachim_L said:

Calling it Affinity Files is ... nonsense here.

Same as TIFF

Apparently, when editing the mask for *.JPG and *.TIF (often a required addition to the standard file extensions *.JPEG and *.TIFF), the format name was incorrectly modified.
Or has patents been bought? 🙂

Edit:

 

Edited February 4, 2021 by Pšenda

[Squonk]

Even though the Windows version is only giving an Affinity file type, it does actually save it as a jpeg on export as jpeg. And saves export as tiff as a tiff as well. Just tested both.

Edited February 4, 2021 by Squonk

[trevorc]

so if it doesn't work, can we revert to the previous version

[Joachim_L]

5 minutes ago, trevorc said:

so if it doesn't work, can we revert to the previous version

Why? If you type in the filename plus extension the file is correctly exported OR just show the file name extensions in file explorer as already explained to you.

[Leigh]

Even though it shows 'Affinity Files' it will still save the file as a .jpg after clicking Save. If you turn on File Name Extensions in Explorer you will see that it nows shows the correct extension:

However, it shouldn't say Affinity Files for .jpg or .tiff so will pass this to our developers to look at.

 

[Pšenda]

2 minutes ago, Leigh said:

it will still save the file as a .jpg after clicking Save.

Since this is an "Export", this description of the items in the dialog box is unnecessarily confusing.
  

Please correct it according to the action actually performed, thank you.

[SteveKen]

15 minutes ago, trevorc said:

so if it doesn't work, can we revert to the previous version

Trevorc - I've just removed the upgraded version and reinstalled the previous one (1.8.5) and works fine (as it should do).