jchrisj Posted February 4, 2021 Share Posted February 4, 2021 Installed latest version but I get bounced out completely when I try to open a CR3 file. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 4, 2021 Staff Share Posted February 4, 2021 Hi @jchrisj, Welcome to Affinity Forums Are you able to open other RAW files/formats without issues? Any chance you can attach a sample CR3 file that giving you trouble to be checked please? Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
jchrisj Posted February 4, 2021 Author Share Posted February 4, 2021 I've only just downloaded 1.9 so haven't tried to do much with it. The problem that I have is with CR3 files from my Canon R5 (set on CRAW). Any attempt to open the files either from my laptop or SD card immediately closes Affinity down. I have not so far identified an issue with CR2 files from my Canon 80D. As requested, I attach one of the files that I have tried today. 3H8A2641.CR3 Quote Link to comment Share on other sites More sharing options...
IanSG Posted February 4, 2021 Share Posted February 4, 2021 37 minutes ago, jchrisj said: The problem that I have is with CR3 files from my Canon R5 (set on CRAW). I believe CRAW is still a problem for libraw - is uncompressed RAW a problem too? fwiw, on my Win 10 system AP v1.8 says your file is unsupported, while 1.9 closes immediately. Quote AP, AD & APub user, running Win10 Link to comment Share on other sites More sharing options...
jchrisj Posted February 4, 2021 Author Share Posted February 4, 2021 I have exactly the same problem with uncompressed raw. I believe that the Canon R5 is currently the best selling camera and it's a shame that Affinity cannot cope with the RAW files. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 4, 2021 Staff Share Posted February 4, 2021 Hi @jchrisj, Thanks for the file. It is indeed failing on Windows. I'm logging this to be looked at (no issues on macOS). Thanks for your report/support. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
SteveNunez Posted February 18, 2021 Share Posted February 18, 2021 Where do we stand on CR3 support? I want to open images from the Canon R6 and cannot do so. Quote Link to comment Share on other sites More sharing options...
jchrisj Posted February 18, 2021 Author Share Posted February 18, 2021 I've seen countless references to this issue on various websites. Resolution of the problem doesn't seem to be imminent. It was particularly disappointing to find this wasn't part of the latest update. I convert raw files to tiffs to process in Affinity Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 19, 2021 Staff Share Posted February 19, 2021 Hi @jchrisj, We already have this fixed internally (Canon EOS R5 CR3 files) but it wasn't ready to be included in v1.9. It will be available in v1.9.1 which should be out soon. Thank you for your support and patience. PaulAffinity 1 Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
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