thuemmy Posted February 4, 2021 Share Posted February 4, 2021 A few minutes ago I updated my AP to Version 1.9.0.932. If I try to register the new Version to get the overlays I get this error-message (see picture below) Quote Link to comment Share on other sites More sharing options...
EliGrim Posted February 4, 2021 Share Posted February 4, 2021 Try changing the language to English US, restart AP and try to register. Worked for me. Then you can set it back to German. Quote Link to comment Share on other sites More sharing options...
thuemmy Posted February 4, 2021 Author Share Posted February 4, 2021 Thank you for your reply. It works. Tom Lachecki 1 Quote Link to comment Share on other sites More sharing options...
S_IV Posted February 4, 2021 Share Posted February 4, 2021 10 minutes ago, Mark Ingram said: We rolled out a fix for the original user report around 4 hours ago, so we will need to investigate this further. Could you tell me what your system language is set to? And what your Affinity language is set to (if it's not the default system language). Hey thank you for the answer. The system language is English (US), and Affinity Photo, Designer and Publisher are all English (US) default. Could it be that I purchased all three from Microsoft Store? Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted February 4, 2021 Share Posted February 4, 2021 12 minutes ago, S_IV said: Hey thank you for the answer. The system language is English (US), and Affinity Photo, Designer and Publisher are all English (US) default. Could it be that I purchased all three from Microsoft Store? Possibly... Quote Link to comment Share on other sites More sharing options...
AffinityAnwender Posted February 4, 2021 Share Posted February 4, 2021 Hi there, I am on a German Windows 10 Pro and have all 3 Affinity applications set to English US. For none of these login/registration process work. Yes, all three are from the Microsoft Store. Good luck for bug hunting! Quote Link to comment Share on other sites More sharing options...
Amateur John Posted February 4, 2021 Share Posted February 4, 2021 (edited) When I try to register Photo 1.9 I get the "Please wait a moment" message and then after a few seconds I get a crash. I enabled the function to automatically send a crash dump and then tried again with the same result. My system and photo language are both UK English Edited February 4, 2021 by Amateur John Additional information Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted February 4, 2021 Staff Share Posted February 4, 2021 4 minutes ago, Amateur John said: My system and photo language are both UK English @Amateur John Can you please confirm all these are Affinity store apps? Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Amateur John Posted February 4, 2021 Share Posted February 4, 2021 Yes I bought from Affinity Store. So far I have only tested Photo in case you wanted me to do a first attempt with publisher or designer after changing anything. I have tried Photo several times. This is the same problem that I reported in beta. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted February 4, 2021 Staff Share Posted February 4, 2021 Amateur John I think this would be best dealt with in it's own thread as we believe most of these users seem to have a Microsoft Store specific problem, and that is what is likely to be mainly discussed here Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Amateur John Posted February 6, 2021 Share Posted February 6, 2021 I have started a new thread .Registration with Affinity Store versions of all Apps. This was requested by Patrick Connor Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
dariustx Posted February 11, 2021 Share Posted February 11, 2021 I too purchased from the Microsoft Store and am having this problem. Windows 10 20H2, and language is English. Quote Link to comment Share on other sites More sharing options...
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