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Downloading through Affinity or Microsoft Store?


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I thought I had downloaded the programmes last night, and received an email with Product Keys.  However, if I click on the programs which I expected would launch them, I get a message from Windows to download more safely through their Store.  This doesn't seem to offer a Free Trial, just an outright purchase.  How do I proceed from here, please?

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If you purchased through the Affinity website then do not purchase again through he Windows App store, that would bill you a second time as that is one of the options for buying Affinity and they are separate. If you bought directly from Affinity then you need to get the applications directly through their website, if you bought from the Windows App store you will get the application and all updates from the Windows App store. 

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Welcome to the Serif Affinity forums.

What release of Windows are you running? If you're running Windows 10 S you can only install software from the Microsoft Store.

Even if you're running a more complete version of Windows 10 the system may be configured to suggest using the Microsoft Store. You can work around that, but I'm not sure exactly how. Someone else may have more info. (Or, if you search the forums using the exact text from the error message, you may find something.)

-- Walt

Desktop:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.0..3  and 2.0.3.1670 beta/ Affinity Designer 1.10.6 (.1665)  and 2.0.3 and 2.0.3.1670 beta / Affinity Publisher 1.10.6 (.1665)  and 2.0.3 and 2.0.3.1670 beta
iPad Pro M1, 12.9", iPadOS 16.3, Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.6 and 2.0.3 / Affinity Designer 1.10.6 and 2.0.3 / Affinity Publisher 2.0.3

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Windows 10 Home, version 2004 (19041.388),  

I've now bought Affinity Publisher through Microsoft store but got Affinity Photo and Designer on the Affinity link as I am less sure about needing them. I still have the old Serif PagePlus, WebPlus and DrawPlus 4 CDs and was very sorry when they would no longer work on Windows.  I am hoping that I get on with Affinity programs as at a first glance, they seem similar to PagePlus.

Thank you for your help.

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34 minutes ago, Roobeehat said:

I still have the old Serif PagePlus, WebPlus and DrawPlus 4 CDs and was very sorry when they would no longer work on Windows.

From what I've read they should still work.

-- Walt

Desktop:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.0..3  and 2.0.3.1670 beta/ Affinity Designer 1.10.6 (.1665)  and 2.0.3 and 2.0.3.1670 beta / Affinity Publisher 1.10.6 (.1665)  and 2.0.3 and 2.0.3.1670 beta
iPad Pro M1, 12.9", iPadOS 16.3, Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.6 and 2.0.3 / Affinity Designer 1.10.6 and 2.0.3 / Affinity Publisher 2.0.3

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5 hours ago, Roobeehat said:

I still have the old Serif PagePlus, WebPlus and DrawPlus 4 CDs and was very sorry when they would no longer work on Windows.

 

5 hours ago, walt.farrell said:

From what I've read they should still work.

DrawPlus 4, not to be confused with DrawPlus X4, was released in 1998 (so it’s as old as Windows 98). It might work on Windows XP but it certainly doesn’t work on Windows 10.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 15.7.3 (iPad Air 2)

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Thanks for that tip.  I now have two versions of Affinity Publisher on my pc - one which I paid for from the Microsoft Store and one which I downloaded from Affinity.  How can I tell which one is which, please, as I don't want to remove the paid-for version.  I still have Affinity Designer and Affinity Photo as free trials which I shall look at before deciding if I need them.

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1 hour ago, Roobeehat said:

How can I tell which one is which, please, as I don't want to remove the paid-for version.

If you open Windows Settings, and look in the Apps panel, what shows up for the Affinity applications?

Can you give us a screenshot, if it's not clear to you from that?

-- Walt

Desktop:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.0..3  and 2.0.3.1670 beta/ Affinity Designer 1.10.6 (.1665)  and 2.0.3 and 2.0.3.1670 beta / Affinity Publisher 1.10.6 (.1665)  and 2.0.3 and 2.0.3.1670 beta
iPad Pro M1, 12.9", iPadOS 16.3, Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.6 and 2.0.3 / Affinity Designer 1.10.6 and 2.0.3 / Affinity Publisher 2.0.3

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Well, that doesn't help you very much, does it. But it does give you the installation date, if that helps at all.

You could go to the Start menu, pick one, and right-click on it. In the popup menu, click on More, then Open File Location. Then right-click on the highlighted shortcut, and choose Properties. See where the shortcut points. The one from the Affinity Store would point to "C:\Program Files\Affinity\Publisher\Publisher.exe" by default, though you may have specified a different location.

 

-- Walt

Desktop:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.0..3  and 2.0.3.1670 beta/ Affinity Designer 1.10.6 (.1665)  and 2.0.3 and 2.0.3.1670 beta / Affinity Publisher 1.10.6 (.1665)  and 2.0.3 and 2.0.3.1670 beta
iPad Pro M1, 12.9", iPadOS 16.3, Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.6 and 2.0.3 / Affinity Designer 1.10.6 and 2.0.3 / Affinity Publisher 2.0.3

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10 hours ago, Roobeehat said:

This is from Settings - Apps.

Apps setting.JPG

Thanks for your screenshot! As Walt says the best thing to use here is the date, I suspect the Publisher app installed on the 3rd is from the Affinity site, and the 4th from the Microsoft Store.

There should also be a download date provided in the Microsoft Store itself, should you need to double check - to find this open the Store and navigate to Downloads and Updates, at the bottom of the page there is 'Recent Activity' which will hopefully show you when you installed Publisher from this Store :)

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