Lbrt Posted February 3, 2021 Share Posted February 3, 2021 Hi Affinity support team. This morning I tried to buy a license of Affinity Designer. While the payment process on the web gives an error and tells me that my bank has denied the charge, I tried again. And again the web gives me the same message that my bank has denied the charge. I check my credit card and now I have 2 charges from Affinity, and no license. Please I need a reply, my bank give me a short time to fix this. I sent a email to affinityreturns, no reply yet. Thanks Quote Link to comment Share on other sites More sharing options...
arondene Posted February 5, 2021 Share Posted February 5, 2021 I just have the same experience, such a bummer since I was quite hyped on trying affinity photo tonight. But 2 charges and no software/license has quite a cooling effect. Quote Link to comment Share on other sites More sharing options...
PabloDaza Posted February 10, 2021 Share Posted February 10, 2021 Hi, same here, i wrote the affinity mail since february 2, still have no response and my bank app shows me that the money was billed, i might as well start looking for other software alternatives Quote Link to comment Share on other sites More sharing options...
ymohd Posted February 11, 2021 Share Posted February 11, 2021 Same exact thing. 2 charges and no product key. I just emailed customer service about it, hopefully they reply. Quote Link to comment Share on other sites More sharing options...
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