Nina123 Posted February 2, 2021 Share Posted February 2, 2021 (edited) Hi could anyone please give me some advice, I am very new to Affinity Designer and also sublimation printing, after sorting out all my printer settings and installing the icc profile I thought I had cracked it, however I have just printed 2 different designs on the same page. One is printing true to colour and the other (which has pink and grey tones) are going onto the surfaces very brown ? The mug on the right was printed on the same sheet? Edited February 2, 2021 by Nina123 Quote Link to comment Share on other sites More sharing options...
firstdefence Posted February 2, 2021 Share Posted February 2, 2021 Welcome to the forum @Nina123 What do the images look like using the SoftProof adjustment filter? https://affinity.help/photo/English.lproj/pages/Adjustments/adjustment_softProof.html Would be a big help to let us know what colour profile you are using, what the doc settings are re colour and maybe a few screenshots Example: Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
wonderings Posted February 2, 2021 Share Posted February 2, 2021 40 minutes ago, Nina123 said: Hi could anyone please give me some advice, I am very new to Affinity Designer and also sublimation printing, after sorting out all my printer settings and installing the icc profile I thought I had cracked it, however I have just printed 2 different designs on the same page. One is printing true to colour and the other (which has pink and grey tones) are going onto the surfaces very brown ? The mug on the right was printed on the same sheet? I am sure others will be able to help you. I would suggest changing the title of your thread to something regarding your question. Some find it confusing when it asks for "Title". This is not for your title or name but where you should briefly put in your issue so people can see and those who might have an interest or answer can look, read and hopefully help with a reply. Title could simply be "files not printing true colour" or something along those lines. Nina123 1 Quote Link to comment Share on other sites More sharing options...
Nina123 Posted February 2, 2021 Author Share Posted February 2, 2021 23 hours ago, wonderings said: I am sure others will be able to help you. I would suggest changing the title of your thread to something regarding your question. Some find it confusing when it asks for "Title". This is not for your title or name but where you should briefly put in your issue so people can see and those who might have an interest or answer can look, read and hopefully help with a reply. Title could simply be "files not printing true colour" or something along those lines. Thanks, I have changed it now Quote Link to comment Share on other sites More sharing options...
Nina123 Posted February 2, 2021 Author Share Posted February 2, 2021 @firstdefence Hi, please excuse my ignorance when it comes to technology. I have tried to find the proofing tools on designer but couldn't find it. These are the print settings Thanks Quote Link to comment Share on other sites More sharing options...
firstdefence Posted February 2, 2021 Share Posted February 2, 2021 The document profile is sRGB IEC1966 2.1 and the printer profile is the ink expert icc profile for your printer. SoftProofing is a filter on the layers panel... If you add that filter you can select the ink expert profile you have used for your printer profile to see how it would look. You can also change the document profile fro sRGB IEC1966 2.1 to the ink expert colour profile from Document > Convert Format / ICCprofile Menus might look slightly different as I'm on Mac. Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
BofG Posted February 2, 2021 Share Posted February 2, 2021 1 hour ago, Nina123 said: The mug on the right was printed on the same sheet? Are you saying you printed a single sheet, and one pressed mug came out fine and one came out dark? Or do you mean they were both printed on the same type of sheet? Quote Link to comment Share on other sites More sharing options...
Nina123 Posted February 2, 2021 Author Share Posted February 2, 2021 @BofG yes both images printed on the same page at the same time Quote Link to comment Share on other sites More sharing options...
Nina123 Posted February 2, 2021 Author Share Posted February 2, 2021 @firstdefence This is what I have in my settings, and I cant find the proof feature in the drop down Quote Link to comment Share on other sites More sharing options...
BofG Posted February 2, 2021 Share Posted February 2, 2021 In that case, two questions spring to mind: 1: When the sheet came out of the printer, was it noticeably different on one half? 2: Did you press the second mug immediately after the first one? Quote Link to comment Share on other sites More sharing options...
Nina123 Posted February 2, 2021 Author Share Posted February 2, 2021 @BofG No not noticeably different and yes printed them one after the other Quote Link to comment Share on other sites More sharing options...
Nina123 Posted February 2, 2021 Author Share Posted February 2, 2021 @firstdefence Hi I have found it, so I go to my icc profile in the drop down and then what please ? Quote Link to comment Share on other sites More sharing options...
BofG Posted February 2, 2021 Share Posted February 2, 2021 If the printed sheet looked uniform, then it's unlikely to be print settings or file setup. I would imagine that the second mug was pressed at a different temperature to the first - either hotter because the press continued to warm up, or cooler because the first mug took the heat out. The temp can, I believe, affect the colours. I'd try another run, give some time between pressing. Quote Link to comment Share on other sites More sharing options...
Nina123 Posted February 2, 2021 Author Share Posted February 2, 2021 @BofG Thanks for your reply, I have tried it five times now and It comes out the same everytime, I have also printed other things since and it has been fine, it's very strange Quote Link to comment Share on other sites More sharing options...
BofG Posted February 2, 2021 Share Posted February 2, 2021 Hmm, that is odd. If you create a new document, then paste in the "good" side from your existing one and duplicate it and try that it would rule out any odd file setup issue. If the sheet prior to pressing looks fine though I've no idea how it can produce different outcomes. The soft proofing etc isn't going to help in this instance, your print setup looks fine. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted February 3, 2021 Staff Share Posted February 3, 2021 Hi @Nina123, It would help to see a copy of your Affinity document, could you please upload a sample here for us? If you'd like to keep the file private please do let me know and I can provide an upload link Quote Please Note: I am now out of the office until Tuesday 2nd April on annual leave. If you require urgent assistance, please create a new thread and a member of our team will be sure to assist asap. Many thanks Link to comment Share on other sites More sharing options...
Nina123 Posted February 3, 2021 Author Share Posted February 3, 2021 @BofG Thanks for your reply, I have tried it five times now and It comes out the same everytime, I have also printed other things since and it has been fine, it's very strange Quote Link to comment Share on other sites More sharing options...
Nina123 Posted February 3, 2021 Author Share Posted February 3, 2021 @Dan C Hi thanks for your reply, Sorry for delay, been at work all day. This you mean ? salon 52.afdesign Quote Link to comment Share on other sites More sharing options...
BofG Posted February 3, 2021 Share Posted February 3, 2021 Can you share the one you actually printed from? The one you have attached is only one copy of the images and isn't set up the same as in your above screenshots. Quote Link to comment Share on other sites More sharing options...
Nina123 Posted February 3, 2021 Author Share Posted February 3, 2021 @Dan C Also printed this one and colours were perfect. lauren and lucas.afdesign Quote Link to comment Share on other sites More sharing options...
Nina123 Posted February 3, 2021 Author Share Posted February 3, 2021 @BofG Sorry that is the actual document that I printed from, I have printed them on their own and together and the result is still the same Also printed this and it came out like this @Dan C Quote Link to comment Share on other sites More sharing options...
BofG Posted February 3, 2021 Share Posted February 3, 2021 22 hours ago, BofG said: Are you saying you printed a single sheet, and one pressed mug came out fine and one came out dark? 22 hours ago, Nina123 said: @BofG yes both images printed on the same page at the same time I'm confused now Is the problem that some files are coming out the wrong colour and others are not? Or that one half of your sheet results in a different pressed colour to the other half? Quote Link to comment Share on other sites More sharing options...
Nina123 Posted February 3, 2021 Author Share Posted February 3, 2021 @BofG Sorry 🙈 its that some files are coming out the wrong Colour Quote Link to comment Share on other sites More sharing options...
BofG Posted February 3, 2021 Share Posted February 3, 2021 @Nina I thought the first photo of the mugs were the same design, but I didn't spot one had three people on the bench and the other two. Makes more sense now The "lauren and lucas" file is CMYK - SWOP (this is what appears to be the correct looking mug?) The "family" file is RGB/8 sRGB You need to go to file > document setup > colour then change colour format to match the one from the correct file (I think CMYK). Quote Link to comment Share on other sites More sharing options...
Nina123 Posted February 3, 2021 Author Share Posted February 3, 2021 @BofG Excuse my lack of knowledge, but how do I know what colour format the file is, I know how to change the document set up and didn't realise they had to match but not sure on the other bit. Thanks Quote Link to comment Share on other sites More sharing options...
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