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Designer - crash when I want to print


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I am using affinity-designer-customer-beta-1.9.0.911. I have created a simple printable image file. When I want to print my work, the program disappears without any warning (it does the same in Photo and Publisher) ... Printer drivers are Brother ... File in non-beta version - works ok ... attach files - maybe programmers will see something ... But other files with vector graphics and rasters are ok ...

1 - no beta.afdesign
1.afdesign

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I can't say what the problem is but I can confirm that Designer shuts down by itself as soon as I try to print your document (1.afdesign). 

I have two Canon Printers so the problem is certainly not your printer.

The crash report is attached.

53e7f884-ec16-4163-a0d6-48e870240537.dmp

-- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060
-- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1
-- Macbook Air 15"

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Yup, same here using beta 923

I THINK I FIGURED IT.

All the artboards have same name - give them unique names.....

best

Edit: Nope - prints single artboard, but when none selected will crash. Sorry to get you excited. When top left artboard selected (last in the artboard list, then that one prints - any others crash)

Not sure - can't copy artboards between drawings/docs

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The problem is still there in beta .927.

Changing the names of the artboards does not fix it.

-- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060
-- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1
-- Macbook Air 15"

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It prints fine the first top left artboard if I change millimiters to inches in document setup. But I cannot print any of the others artboards.

-- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060
-- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1
-- Macbook Air 15"

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This bug still exists in beta .932

-- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060
-- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1
-- Macbook Air 15"

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  • Staff

Hi irokiee,

Thanks for letting us know. I've reproduced it myself using both your documents and a new document with more than 1 artboard as Panchdara said. There is something incredibly odd about it as if I duplicate the document and open a second copy of it I can access the dialog, but not change the selected artboard as AlainP has mentioned.

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I downloaded the new 0.932 beta version and it looks like the problem is partially gone ... the file still crashes (even overwritten in the new version) if I rename the artboards a print dialog appears (previously just AD, AF and AP disappeared) ... of course, in the stable version, the names of the artoboards do not matter and simply print ...

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