irokiee Posted January 30, 2021 Share Posted January 30, 2021 I am using affinity-designer-customer-beta-1.9.0.911. I have created a simple printable image file. When I want to print my work, the program disappears without any warning (it does the same in Photo and Publisher) ... Printer drivers are Brother ... File in non-beta version - works ok ... attach files - maybe programmers will see something ... But other files with vector graphics and rasters are ok ... 1 - no beta.afdesign1.afdesign Link to comment Share on other sites More sharing options...
AlainP Posted January 30, 2021 Share Posted January 30, 2021 I can't say what the problem is but I can confirm that Designer shuts down by itself as soon as I try to print your document (1.afdesign). I have two Canon Printers so the problem is certainly not your printer. The crash report is attached. 53e7f884-ec16-4163-a0d6-48e870240537.dmp -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb Link to comment Share on other sites More sharing options...
Panchdara Posted January 30, 2021 Share Posted January 30, 2021 Yup, same here using beta 923 I THINK I FIGURED IT. All the artboards have same name - give them unique names..... best Edit: Nope - prints single artboard, but when none selected will crash. Sorry to get you excited. When top left artboard selected (last in the artboard list, then that one prints - any others crash) Not sure - can't copy artboards between drawings/docs Link to comment Share on other sites More sharing options...
AlainP Posted February 1, 2021 Share Posted February 1, 2021 The problem is still there in beta .927. Changing the names of the artboards does not fix it. -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb Link to comment Share on other sites More sharing options...
Move Along People Posted February 1, 2021 Share Posted February 1, 2021 - Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
AlainP Posted February 1, 2021 Share Posted February 1, 2021 It prints fine the first top left artboard if I change millimiters to inches in document setup. But I cannot print any of the others artboards. -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb Link to comment Share on other sites More sharing options...
Panchdara Posted February 2, 2021 Share Posted February 2, 2021 Yup - new document. Create multiple artboards - place a square/rect/circle on them. Deselect. Print - CRASH. Using Beta 927 Link to comment Share on other sites More sharing options...
AlainP Posted February 3, 2021 Share Posted February 3, 2021 This bug still exists in beta .932 -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb Link to comment Share on other sites More sharing options...
Staff Sean P Posted February 3, 2021 Staff Share Posted February 3, 2021 Hi irokiee, Thanks for letting us know. I've reproduced it myself using both your documents and a new document with more than 1 artboard as Panchdara said. There is something incredibly odd about it as if I duplicate the document and open a second copy of it I can access the dialog, but not change the selected artboard as AlainP has mentioned. Link to comment Share on other sites More sharing options...
irokiee Posted February 3, 2021 Author Share Posted February 3, 2021 I downloaded the new 0.932 beta version and it looks like the problem is partially gone ... the file still crashes (even overwritten in the new version) if I rename the artboards a print dialog appears (previously just AD, AF and AP disappeared) ... of course, in the stable version, the names of the artoboards do not matter and simply print ... Link to comment Share on other sites More sharing options...
Panchdara Posted February 9, 2021 Share Posted February 9, 2021 I can confirm that the latest beta (943) seems to have fixed this issue. Thank you Affinity. It's reassuring that you listen. 👍 Mark Ingram 1 Link to comment Share on other sites More sharing options...
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