Jump to content
You must now use your email address to sign in [click for more info] ×

Designer crashing when opening any document in stand-alone mode


jonz

Recommended Posts

Designer is crashing whenever I attempt opening a file in stand-alone mode; it works fine as a persona in Publisher. No similar problems with either Publisher or Photo. I have reinstalled the program and tried switching graphics adapters; nothing seems to work. I do have a lot of fonts installed, but I can't disassemble my font installation to troubleshoot an indefinite problem. Does anyone have insight on this? I am running Windows 10 version 1909.

Link to comment
Share on other sites

  • 3 weeks later...
  • Staff

Hi Jonz,

Sorry for the delay in responding.

Have you had any success with the new 1.9.0 release (or even the 1.9.1 beta)? If not could you try going to %appdata%\Affinity\Designer\1.0 and renaming the '1.0' folder to '1.0 old' and then trying to see if that helps? It sounds like there could be something in your settings that might be causing it - especially if both Publisher and Photo are working.

Link to comment
Share on other sites

Thanks for answering, Sean. I really had a hard time figuring this one out, and I did finally but I was never sure what really was causing it - I tried so many solutions including what you're recommending. I downloaded the latest .NET framework and it seemed like it was after I did that that the problem went away, but I'm not totally sure. In any case, everything is working well now.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.