Tody Posted January 28, 2021 Share Posted January 28, 2021 (Google Translate) Good day, my publisher project has not been saved since January 28th. Up to that date, I haven't had any problems. The Affinity Publisher document is 53 pages long and the Affinity Publisher file is approximately 6.5 MB. Images are linked to the document and not included. Publisher is running fast, as always, it's not because of the Mac's performance in my opinion. When saving, I get the error message that it is an "internal error" and that I should contact the developer. many Greetings Tody Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted January 28, 2021 Staff Share Posted January 28, 2021 Hi @Tody, Welcome to the forums. Where you do keep this file? Local drive? Cloud? Network drive? Can you use this link to upload it please? https://www.dropbox.com/request/O0c26XIeAWc2Qu7h0jQO Quote Link to comment Share on other sites More sharing options...
Tody Posted February 1, 2021 Author Share Posted February 1, 2021 (Google Translator) Good day, The publisher file is an order work that contains data from the client (email, telephone number, name). Since I cannot save, I cannot remove the data and save without this data. I will contact you and ask if it is okay to pass on the file with the data. Sincerely, Tody Quote Link to comment Share on other sites More sharing options...
thomaso Posted February 1, 2021 Share Posted February 1, 2021 2 hours ago, Tody said: I will contact you and ask Tody, ist hier "you" (Dich, Sie) ein Übersetzungsfehler und sollte eigentlich "them" (sie, die Firma, der Kunde) heißen? Nur zur Info: Daten, die mit dem Link von Gabe (Moderator, Serif) auf deren Dropbox geladen werden, sind nur für Serif zugänglich und können dort weder von anderen Forums-Teilnehmern noch von deinem Kunden gesehen werden. Und: Zur Untersuchung deines Problems hatte Gabe dich gefragt, wo du das Publisher Dokument bisher gespeichert hast: Auf deinem Computer – oder auf einer Netzwerk-Festplatte oder auf einem Cloud-Server (zB Dropbox, Internet). – Kannst du das noch beantworten? Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
Tody Posted February 1, 2021 Author Share Posted February 1, 2021 The File is on my MacBook. Quote Link to comment Share on other sites More sharing options...
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