Retina Mc book pro Posted January 27, 2021 Share Posted January 27, 2021 Help me, please. While using the app, if I click to execute export to convert to PDF file, the app is terminated. After this phenomenon, I cannot log in to the app. It would be very much appreciated if you could tell me how. My PC environment is a MacBook Pro, the Big Sur version, and the memory size is 8G. Thank u IMG_7549.HEIC Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted January 28, 2021 Staff Share Posted January 28, 2021 @Retina Mc book pro, Welcome to the forums. Does this occur with any project you export to PDF or just a particular file? If you follow the steps in this FAQ article, you can retrieve a crash report from the OS to upload so it can be checked. Quote Link to comment Share on other sites More sharing options...
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