Nicholas Taylor Posted January 26, 2021 Share Posted January 26, 2021 Hello, I have not received the workbook that I ordered nearly a month ago, all I have had is an email saying it have been dispatched. Can you tell me whether I will receive it or alternatively issue me a refund. Order Number B9H2V4LVN1 many thank Nicholas Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted January 26, 2021 Staff Share Posted January 26, 2021 @Nicholas Taylor If you can email affinityorders@serif.com we can look into this for you. It is worth mentioning that the team are exceptionally busy at the moment so it may take some time to get a response. They will however get back to you as soon as they can., Quote Link to comment Share on other sites More sharing options...
Dario_S Posted January 26, 2021 Share Posted January 26, 2021 (edited) Welcome to the club. It will be 2 months since ordering in a couple of days and the workbook has not even been dispatched yet. Edited January 26, 2021 by Dario_S Quote Link to comment Share on other sites More sharing options...
Interior Book Design Posted January 26, 2021 Share Posted January 26, 2021 13 hours ago, SFurniss said: @Nicholas Taylor If you can email affinityorders@serif.com we can look into this for you. It is worth mentioning that the team are exceptionally busy at the moment so it may take some time to get a response. They will however get back to you as soon as they can., Nicholas, not sure if this is a good idea. You get automated responses only and might wait for weeks for an answer. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.