jbsigndesign Posted January 26, 2021 Share Posted January 26, 2021 I've had Designer for some time now, and initially it was great. At some point in time, something changed and now the colors I see on the screen are very dark. I've gone through every color setting in the software, but nothing seems to change it. I've attached a screen shot of the same file open in Designer and another software I use for sign making. PLEASE HELP!!! I really like the software, but it's been unusable for the last year since it started doing this. Thank you! Quote Link to comment Share on other sites More sharing options...
Pšenda Posted January 26, 2021 Share Posted January 26, 2021 OS? ICC profile for monitor in OS?.....? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
firstdefence Posted January 26, 2021 Share Posted January 26, 2021 Upload the afdesign file and we can test out here to see if we get a similar reaction. Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
jbsigndesign Posted January 26, 2021 Author Share Posted January 26, 2021 Windows 10. I could upload a file, but it's every file. If your software isn't doing what mine is I don't know how you could see what's wrong, but I'm desperate. I'll give it a shot when I get to my computer. Quote Link to comment Share on other sites More sharing options...
jbsigndesign Posted January 26, 2021 Author Share Posted January 26, 2021 7 hours ago, firstdefence said: Upload the afdesign file and we can test out here to see if we get a similar reaction. Here is a file. I appreciate the help! Kidzone_image.afdesign Quote Link to comment Share on other sites More sharing options...
Pšenda Posted January 26, 2021 Share Posted January 26, 2021 3 minutes ago, jbsigndesign said: Here is a file. I appreciate the help! Kidzone_image.afdesign 13.05 MB · 0 downloads ??? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Old Bruce Posted January 26, 2021 Share Posted January 26, 2021 10 minutes ago, jbsigndesign said: Here is a file. I appreciate the help! That file is just an Image layer. Looks fine but it has no structure of curves etc that we can try to see where the problem with your original post's image has. Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
jbsigndesign Posted January 26, 2021 Author Share Posted January 26, 2021 16 minutes ago, Old Bruce said: That file is just an Image layer. Looks fine but it has no structure of curves etc that we can try to see where the problem with your original post's image has. Yeah, that's what I was trying to explain. It doesn't matter what file, graphic, or image I open in designer. It changes the colors of everything. I'm sure when you open this in your program, everything looks fine. On mine all of the colors are very dark and muted. It doesn't matter if I change color profiles in any part of the system. It doesn't change anything. My Hope was that someone else had experienced the same issues and the new what it would take to fix it. When I export the files, the colors are normal. What that gives me is a complete inability to design accurately without constantly exporting files to see the real colors. Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted January 26, 2021 Share Posted January 26, 2021 Ah, I see. Sorry this is beyond my limited abilities, mostly because you are on Windows and I run Mac. Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
firstdefence Posted January 26, 2021 Share Posted January 26, 2021 In your initial post we had an idea of what the document should look like as opposed to how Affinity is representing the colours. By uploading the Ben file and looking at it's settings we could try to work out and mimic the colour distortion or compare settings. The only other way is to list or screenshot any panel and/or settings that would influence the colour change. and we can try to work it out. Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
Pšenda Posted January 26, 2021 Share Posted January 26, 2021 28 minutes ago, jbsigndesign said: It changes the colors of everything. Repeat question: 8 hours ago, Pšenda said: ICC profile for monitor in OS? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
jbsigndesign Posted January 26, 2021 Author Share Posted January 26, 2021 3 minutes ago, Pšenda said: Repeat question: ICC profile for monitor in OS? It doesn't matter what the ICC profile is. I've changed it several times and it changes all color settings on the system. It is only this program that has an issue. Quote Link to comment Share on other sites More sharing options...
firstdefence Posted January 26, 2021 Share Posted January 26, 2021 4 minutes ago, jbsigndesign said: It doesn't matter what the ICC profile is. I've changed it several times and it changes all color settings on the system. It is only this program that has an issue. Ok so it has to be a setting applied to the document but unless we have that document we have to rely on you giving us colour information and screen shots of those panels and any settings that have been applied to the layers. Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
wonderings Posted January 26, 2021 Share Posted January 26, 2021 Have you tried simply uninstalling Affinity, clear all preferences and then install from scratch? If the files colours view fine in other applications on the same computer then it is with the software itself. If you can't account for any changes you have made to the software or default settings then going back to default with a clean install might just get you back to where you were when you were happy with the software. Quote Link to comment Share on other sites More sharing options...
jbsigndesign Posted January 26, 2021 Author Share Posted January 26, 2021 I think I've figured it out. Preferences/Performance/renderer . I changed graphics card being used by the program from Intel to GeForce 960M. That took away the dark muted issue, and now the color profile changes I make actually change the colors. Thanks for listening, and trying to help (with minimal help from me..) I appreciate you guys!!! Quote Link to comment Share on other sites More sharing options...
firstdefence Posted January 26, 2021 Share Posted January 26, 2021 16 minutes ago, jbsigndesign said: I think I've figured it out. Preferences/Performance/renderer . I changed graphics card being used by the program from Intel to GeForce 960M. That took away the dark muted issue, and now the color profile changes I make actually change the colors. Thanks for listening, and trying to help (with minimal help from me..) I appreciate you guys!!! Thanks for coming back with a solution, glad it got sorted. Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
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