GT70 Posted January 24, 2021 Share Posted January 24, 2021 Hello, I am working on a site with its own logo. After creating a series of elements and assembling them together I exported the whole graphic in PNG format. Unfortunately, the result is not the best as the transparencies seem to have lost something. In short, the result is different from how I see it in Affinity. What am I doing wrong? Thank you WRONG RESULT THIS IS CORRECT AND I SEE THIS RESULT ONLY IN DESIGNER THE STRUCTURE Quote Link to comment Share on other sites More sharing options...
Pšenda Posted January 24, 2021 Share Posted January 24, 2021 Try rasterize before export. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
GT70 Posted January 24, 2021 Author Share Posted January 24, 2021 If I rasterize into Designer, the same thing happens... Quote Link to comment Share on other sites More sharing options...
GT70 Posted January 25, 2021 Author Share Posted January 25, 2021 @BofGThank you for the kind words about this work. I hope I managed to communicate a retro 80s style! No, dear friend, I have tried as you told me, but the result does not change. It's really strange that it behaves like this. In theory, once the illustration is created, it should export without any problems... What else can I do? Quote Link to comment Share on other sites More sharing options...
GT70 Posted January 25, 2021 Author Share Posted January 25, 2021 ...damn...it neither don't change with tiff...in the view mode I see "pixel" mode 😓 Quote Link to comment Share on other sites More sharing options...
GT70 Posted January 25, 2021 Author Share Posted January 25, 2021 You have PM. Anyway those elements serve for the transparencies of the lights and to give an already strong colouring to the shades... You'll see inside project. Quote Link to comment Share on other sites More sharing options...
loukash Posted January 25, 2021 Share Posted January 25, 2021 (edited) 1 hour ago, BofG said: it's come out fine I don't think so. Intended output:https://forum.affinity.serif.com/uploads/monthly_2021_01/final_result_(wrong_result).png.ade59b104bb3582cef87be0b6951c129.png Your export:https://forum.affinity.serif.com/uploads/monthly_2021_01/copy.png.a9c16a006f79d35e9b103ccb99694ebe.png I.e. exactly the same as https://forum.affinity.serif.com/uploads/monthly_2021_01/1101930249_howIseeitonaffinity(correctresult).png.141171afaf8cd66f59daf8c5c2347b77.png 1 hour ago, GT70 said: see inside project Can you send it to me as well? I think I have an idea. Edited January 25, 2021 by loukash read it the "gnorw" way around, d'oh… Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2 Link to comment Share on other sites More sharing options...
loukash Posted January 25, 2021 Share Posted January 25, 2021 1 minute ago, BofG said: I think you have it the wrong way around D'oh! My bad… Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2 Link to comment Share on other sites More sharing options...
loukash Posted January 25, 2021 Share Posted January 25, 2021 3 minutes ago, BofG said: What idea is it that you have? Perhaps I can tell you when I see it. I can't put my finger on it at the moment. Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2 Link to comment Share on other sites More sharing options...
GT70 Posted January 25, 2021 Author Share Posted January 25, 2021 @BofG I'm working on Mac mini with Catalina last version (previous OS X version). The problem could be this (the computer is from 2012, maybe there is something it doesn't like), Just a little while ago I got a Mac mini penultimate version. Time to install the OS and try it on the new machine. It did seem strange to me that I couldn't export! Quote Link to comment Share on other sites More sharing options...
GT70 Posted January 25, 2021 Author Share Posted January 25, 2021 @loukash I try with new machine and if I get same problem I send you file. Anyway, as seen by my friend @BofG it is probably a system problem. Unfortunately my old Mac mini has been giving me problems for a few weeks now. Quote Link to comment Share on other sites More sharing options...
loukash Posted January 25, 2021 Share Posted January 25, 2021 5 minutes ago, GT70 said: Mac mini with Catalina last version (previous OS X version). The problem could be this (the computer is from 2012 MacBook Pro 15" Mid-2012 here, El Capitan right now, but I can boot it to anything from Mountain Lion to Catalina. 3 minutes ago, GT70 said: it is probably a system problem Doesn't seem likely to me. OS problems would usually affect display issues on screen, not necessarily export. Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2 Link to comment Share on other sites More sharing options...
GT70 Posted January 25, 2021 Author Share Posted January 25, 2021 Ok, same problem with new Mac mini. I believe that there is something that go bad with my OS X... @Loukash I sent you file so you can try it on your Mac machine. Thanks! Quote Link to comment Share on other sites More sharing options...
loukash Posted January 26, 2021 Share Posted January 26, 2021 1 hour ago, GT70 said: I sent you file so you can try it on your Mac machine Thanks. But nope, I can't make it export the "wrong way" so far. Which would mean it's not the document itself. 1 hour ago, GT70 said: Ok, same problem with new Mac mini. Have you used the Migration Assistent to transfer all your settings from the old one? I suspect that some of your Designer app preferences could be the source of the issue. Can you upload screenshots of your Color preferences? Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2 Link to comment Share on other sites More sharing options...
Pšenda Posted January 26, 2021 Share Posted January 26, 2021 Although such secrets are made here with the problematic file, so that other members of the forum cannot advise you, I would try to gradually delete parts from the original image that do not affect the erroneous/incorrect output in any way. In the torso of the file, I would leave only those parts that cause the error. On the one hand, this will help clarify what this is probably about, or you can then provide it to others. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
GT70 Posted January 26, 2021 Author Share Posted January 26, 2021 5 hours ago, Pšenda said: Although such secrets are made here with the problematic file,,, You are right! How can I get help if I keep the file secret? Like it was the last masterpiece! Here it is, available to everyone: https://1drv.ms/u/s!AtP0_b3xr6dZhaA-wvrHZLhqjQw6hQ?e=Q6ZiCG I'll try to "disassemble" the illustration as you suggested and proceed step by step and see which parts give problems. @loukash No, I did not use the migration assistant. I usually prefer to do everything by hand. So Designer did not import the settings of the old mac. And that's exactly why I can't understand why it gives me the same error. Here is my colour profile...@BofG Thanks! Here are my settings: Osx Catalina 10.15.7 Designer 1.8.6 Colour profile, same as yours! Quote Link to comment Share on other sites More sharing options...
GT70 Posted January 26, 2021 Author Share Posted January 26, 2021 OK, I've removed all the brightness effects and the various details relating to the light particles. It obviously seems to have taken its original soul, but now the rasterization is correct. In fact I put the two files in Affinity side by side, the original and the rasterized one. They are identical. I think the problem now is with the lighting effects obtained by adding other layers on top. The question is: why does it give an error to me and not to all the others? Quote Link to comment Share on other sites More sharing options...
Pšenda Posted January 26, 2021 Share Posted January 26, 2021 21 minutes ago, GT70 said: You are right! How can I get help if I keep the file secret? 👍🙂 Quick Exam - Windows 10, PNG OK. If the output is correct/assumed, then others will find it difficult to find fault, which only happens to you 😞 I would try to turn off individual parts of the image - what effect it will have on the exported image. For example: Emergency brake - Factory reset you tried (application start with Ctrl)? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
GT70 Posted January 26, 2021 Author Share Posted January 26, 2021 Yes, I disabled the lighting effects and was able to create an illustration without that problem. So I'm assuming something goes wrong when I add those circles to increase the slow of the image. What are the right keys to reset Designer on Mac? However consider that a new copy was installed on another mac and it gives me the same problem. I don't think it's a reset problem.... Quote Link to comment Share on other sites More sharing options...
loukash Posted January 26, 2021 Share Posted January 26, 2021 33 minutes ago, GT70 said: Here are my settings: I meant this: Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2 Link to comment Share on other sites More sharing options...
Pšenda Posted January 26, 2021 Share Posted January 26, 2021 14 minutes ago, GT70 said: The question is: why does it give an error to me and not to all the others? Blind shooting only - try copying the document into a new document, such as Ctrl+C and New from Clipboard, not making the document as Artboard, ... Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Pšenda Posted January 26, 2021 Share Posted January 26, 2021 9 minutes ago, GT70 said: What are the right keys to reset Designer on Mac? However consider that a new copy was installed on another mac and it gives me the same problem. I don't think it's a reset problem... I have already noticed the effect of a factory reset on the forum for a new installation. Edit: Cmd key? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
GT70 Posted January 26, 2021 Author Share Posted January 26, 2021 6 hours ago, loukash said: I meant this: Quote Link to comment Share on other sites More sharing options...
GT70 Posted January 26, 2021 Author Share Posted January 26, 2021 6 hours ago, Pšenda said: Blind shooting only - try copying the document into a new document, such as Ctrl+C and New from Clipboard, not making the document as Artboard, ... Quote Link to comment Share on other sites More sharing options...
GT70 Posted January 26, 2021 Author Share Posted January 26, 2021 6 hours ago, Pšenda said: I have already noticed the effect of a factory reset on the forum for a new installation. Edit: Cmd key? CTRL=CONTROL (on OSX) and no...there has been no change. Same problem once I opened the file....desperate! Shall we give it a try? Would you like to save the file on your computer and send it back to me? Maybe there's something wrong with it? I'm starting to miss Illustrator... Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.