Import from Cloud/Open from Cloud and EOS R5 RAWs

[BigVood]

Hello,
My files are located on a QNAP NAS. When I chose „open from cloud“ or „import from cloud“, I get an transparent document (see attached file).
Any other files, even the .CR3s form My EOS R, open or import correctly an can be edited.

When I first copy the R5 files from the NAS to a folder on my iPad, they open correctly and can be edited.

Best regards,
  BigVood

 

[Gabe]

Hi @BigVood,

Sorry for the delayed reply. 

Can you try to reboot your iPad? Sometimes this seem to fix RAW import issues. 

[BigVood]

Hello,

Thanks for the reply. I installed the latest beta and rebooted the device: opening RAW files works now!
Bye.