BigVood Posted January 24, 2021 Share Posted January 24, 2021 Hello, My files are located on a QNAP NAS. When I chose „open from cloud“ or „import from cloud“, I get an transparent document (see attached file). Any other files, even the .CR3s form My EOS R, open or import correctly an can be edited. When I first copy the R5 files from the NAS to a folder on my iPad, they open correctly and can be edited. Best regards, BigVood Link to comment Share on other sites More sharing options...
Staff Gabe Posted January 27, 2021 Staff Share Posted January 27, 2021 Hi @BigVood, Sorry for the delayed reply. Can you try to reboot your iPad? Sometimes this seem to fix RAW import issues. Link to comment Share on other sites More sharing options...
BigVood Posted January 27, 2021 Author Share Posted January 27, 2021 Hello, Thanks for the reply. I installed the latest beta and rebooted the device: opening RAW files works now! Bye. Link to comment Share on other sites More sharing options...
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