digidoggy Posted January 21, 2021 Share Posted January 21, 2021 (edited) Don´t understand what happens to my scans. When I open them in Affinity Photo they are like cut into 4 pieces and 2 of them reversed and interchanged (Pic 1). That´s how they should be (Pic 2). I´m working with Mojave and AP Version 1.8.6. It happens to all the Scans I made at one time. Edited January 21, 2021 by digidoggy changed the pics Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 22, 2021 Staff Share Posted January 22, 2021 Hi @digidoggy, Welcome to Affinity Forums I've recently filled a bug/issue very similar to this one. What scanner app are you using/generating the TIFF with? Do you mind attaching the TIFF file shown in your screenshot above to be added to our log/report please? I can provide an upload link if you wish to keep the file private - just let me know. Thank you. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
digidoggy Posted January 22, 2021 Author Share Posted January 22, 2021 Hi, I used Silverfast AI Studio 8. Find the file attached. THX Reglement_S5.tiff Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 22, 2021 Staff Share Posted January 22, 2021 Hi @digidoggy, Seem you have attached the RGBA/8 version which does open fine (second screenshot). Can you please attach the RGBA/16 as shown in your first screenshot? Thanks. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
digidoggy Posted January 22, 2021 Author Share Posted January 22, 2021 oops Reglement S5.tif Reglement_S5.tif Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 22, 2021 Staff Share Posted January 22, 2021 File added to the report/log. Seems indeed the same issue reported earlier. Thank you. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
elisa Posted January 22, 2021 Share Posted January 22, 2021 Yes, the issue seems to be the same as I encountered. In my case, the scans where done using Canon CanoScan LiDE 220. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 22, 2021 Staff Share Posted January 22, 2021 Thanks elisa. This issue should be fixed in the next Customer Beta (1.9.0.215 or newer) and included in the next retail update (1.9). Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
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