Tamez Posted January 20, 2021 Share Posted January 20, 2021 Hi, I opened a 4 page PDF on Designer 1.8.6 from Apple Store on a new Macbook Pro M1 16gb and it opened fine, I changed a couple lines of text and tried to export, and as soon as I select PDF the app crashes and restarts over and over. I opened another 18 page PDF to see if it was a file problem and same thing happens, so I guess it must be a bug in Designer. I hope you guys can sort it out because it is one of the most common tasks for me. If you need me to send the PDF file to test out, just let me know. Thanks a lot. Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted January 21, 2021 Staff Share Posted January 21, 2021 Hi @Tamez, Thanks for letting us know - this is something we're aware of and with development to be fixed. Quote Link to comment Share on other sites More sharing options...
Sharon Brodin Posted January 21, 2021 Share Posted January 21, 2021 Any idea when this will be fixed? I also export to PDF for every design project I do! (Just bought MacBook Air M1) Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 21, 2021 Staff Share Posted January 21, 2021 @Sharon Brodin & @Tamez Welcome to the Serif Affinity forums Please can you try exporting your files using the latest Designer Mac beta build 1.9.0.21 which will install parallel to your current release version. We think this may have just been addressed, but I do not have an M1 machine here to test with at the moment. 1.9.0 is due to be released very soon and has reached release candidate stage Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Sharon Brodin Posted January 21, 2021 Share Posted January 21, 2021 Thank you, Patrick—actually, the software I'm using for this project is Publisher, not Designer —I neglected to pay attention to that part of Tamez's post. Any insight with Publisher? Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 21, 2021 Staff Share Posted January 21, 2021 2 minutes ago, Sharon Brodin said: Any insight with Publisher? I understand that this fix may have been the very last changelist to go into the latest Publisher macOS beta 1.9.0.9012 (although it is not in the official release notes, so if it does not work then the next build of Publisher beta will certainly include this change) Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Sharon Brodin Posted January 21, 2021 Share Posted January 21, 2021 So in the meantime, is there a solution? Or do I have to go back to my old computer until it's fixed? Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 21, 2021 Staff Share Posted January 21, 2021 The solution in the meantime is to do your design work in the release build but install the beta and use it to export (DO NOT SAVE the filesare incompatible with 1.8.x) Alternatively wait a week or 2 for the 1.9.0 update to be released. We do not have a workaround for this new hardware, sorry. I suppose another alternative is to use your old computer for export, yes. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Sharon Brodin Posted January 21, 2021 Share Posted January 21, 2021 Thanks for your help, Patrick! Quote Link to comment Share on other sites More sharing options...
Tamez Posted January 21, 2021 Author Share Posted January 21, 2021 Hi Patrick, I just tested the beta build and this one works fine, I was able to export the PDF without issues, so whatever you changed works fine. Do you know when will the fix be ready on the production build? Thanks. Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
Sharon Brodin Posted January 21, 2021 Share Posted January 21, 2021 I just tried it too, and it also works for me! Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 21, 2021 Staff Share Posted January 21, 2021 Tamez, Pleased to hear that it worked. As I said above, we are at release candidate stage so live in a week or 2 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Tamez Posted January 21, 2021 Author Share Posted January 21, 2021 Great Patrick, thanks a lot and keep up the great work. Quote Link to comment Share on other sites More sharing options...
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